Total complaints
2
Filed since I ha
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows when a dispute is opened on behalf of a consumer's complaint history from CFPB public records. 2 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since I ha
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How when a dispute is opened on behalf of a consumer's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on multiple occasions | 1 |
| and I should keep the XXXX refunds as XX/XX/XXXXXX/XX/XXXX inspection report disclosed that the front brakes indicate a warped rotor. ( see attached ) XXXX XXXX ' inspection report indicates why my car was making all the noise due to the warped front rotor. ( see attached ) XX/XX/XXXXsentXX/XX/XXXX that they change their rules as I was requesting them to service my car and because I filed a dispute with my bank | 1 |
| State | Complaints |
|---|---|
| we are unable to make adjustments or refunds while the dispute is reviewed ; the ultimate decision will be made by the consumer 's financial institution on whether the assessed charges are valid. The appropriate colleague ( s ) will continue to work with the consumer 's bank. It is important to note that this is a policy that is applicable to all consumers and is not personal. In fact | 1 |
| we are unable to make adjustments or refunds while the dispute is reviewed ; the ultimate decision will be made by the consumer 's financial institution on whether the assessed charges are valid. | 1 |
| Issue | Complaints |
|---|---|
| upon review of the consumer 's account | 1 |
| XX/XX/XXXX states | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
when a dispute is opened on behalf of a consumer has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, when a dispute is opened on behalf of a consumer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on multiple occasions", and the single most common underlying issue is "upon review of the consumer 's account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when a dispute is opened on behalf of a consumer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
when a dispute is opened on behalf of a consumer has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
when a dispute is opened on behalf of a consumer has a 0% timely response rate to CFPB complaints.
The most common issue reported against when a dispute is opened on behalf of a consumer is "upon review of the consumer 's account" in the "on multiple occasions" product category.
Read our methodology — how this data is sourced, computed, and verified.