Total complaints
1
Filed since Prev
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows what my credit concerns were and the fact that I would report this to the ConsumerFinancial Protection Bureau. I even asked how could an 18 year old credit account be closed due to something as petty as returned mail without some kind of human oversight ; ( I am a XXXX XXXX XXXX XXXX XXXX XXXX Virginia XXXX ) meaning no business I know or operated would think about closing an active's complaint history from CFPB public records. 1 consumers have filed complaints since Prev. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Prev
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How what my credit concerns were and the fact that I would report this to the ConsumerFinancial Protection Bureau. I even asked how could an 18 year old credit account be closed due to something as petty as returned mail without some kind of human oversight ; ( I am a XXXX XXXX XXXX XXXX XXXX XXXX Virginia XXXX ) meaning no business I know or operated would think about closing an active's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| On XX/XX/2018 I received a report from my XXXX credit management account that my credit details had changed ; XXXX noted that my 18 year old credit card account with XXXX ( Account # XXXX ) had suddenly closed without warning. This was a credit card account I had been actively using every month | 1 |
| State | Complaints |
|---|---|
| 18 year old account with NO derogatory actions without reviewing it first especially if there were no way to reverse the action. My concerns with the above are twofold : 1. I have just lost an 18 year old credit account on my credit file. I am XXXX years old and had three long term open credit accounts ( 15+ years each ) | 1 |
| Issue | Complaints |
|---|---|
| and faithfully paid off the balance every month. The XX/XX/2018 paper billing statement ( attached to this as a PDF ) from the credit card company XXXX mailed to me ( statement date XX/XX/2018 due on XX/XX/2018 ) said nothing of closing the account or needing to extend the account date. I called the number on the XXXX credit card ( XXXX ) for further information. After verifying my account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
what my credit concerns were and the fact that I would report this to the ConsumerFinancial Protection Bureau. I even asked how could an 18 year old credit account be closed due to something as petty as returned mail without some kind of human oversight ; ( I am a XXXX XXXX XXXX XXXX XXXX XXXX Virginia XXXX ) meaning no business I know or operated would think about closing an active has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Prev, and the most recent logged activity is Previous c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, what my credit concerns were and the fact that I would report this to the ConsumerFinancial Protection Bureau. I even asked how could an 18 year old credit account be closed due to something as petty as returned mail without some kind of human oversight ; ( I am a XXXX XXXX XXXX XXXX XXXX XXXX Virginia XXXX ) meaning no business I know or operated would think about closing an active reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "On XX/XX/2018 I received a report from my XXXX credit management account that my credit details had changed ; XXXX noted that my 18 year old credit card account with XXXX ( Account # XXXX ) had suddenly closed without warning. This was a credit card account I had been actively using every month", and the single most common underlying issue is "and faithfully paid off the balance every month. The XX/XX/2018 paper billing statement ( attached to this as a PDF ) from the credit card company XXXX mailed to me ( statement date XX/XX/2018 due on XX/XX/2018 ) said nothing of closing the account or needing to extend the account date. I called the number on the XXXX credit card ( XXXX ) for further information. After verifying my account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating what my credit concerns were and the fact that I would report this to the ConsumerFinancial Protection Bureau. I even asked how could an 18 year old credit account be closed due to something as petty as returned mail without some kind of human oversight ; ( I am a XXXX XXXX XXXX XXXX XXXX XXXX Virginia XXXX ) meaning no business I know or operated would think about closing an active: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
what my credit concerns were and the fact that I would report this to the ConsumerFinancial Protection Bureau. I even asked how could an 18 year old credit account be closed due to something as petty as returned mail without some kind of human oversight ; ( I am a XXXX XXXX XXXX XXXX XXXX XXXX Virginia XXXX ) meaning no business I know or operated would think about closing an active has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
what my credit concerns were and the fact that I would report this to the ConsumerFinancial Protection Bureau. I even asked how could an 18 year old credit account be closed due to something as petty as returned mail without some kind of human oversight ; ( I am a XXXX XXXX XXXX XXXX XXXX XXXX Virginia XXXX ) meaning no business I know or operated would think about closing an active has a 0% timely response rate to CFPB complaints.
The most common issue reported against what my credit concerns were and the fact that I would report this to the ConsumerFinancial Protection Bureau. I even asked how could an 18 year old credit account be closed due to something as petty as returned mail without some kind of human oversight ; ( I am a XXXX XXXX XXXX XXXX XXXX XXXX Virginia XXXX ) meaning no business I know or operated would think about closing an active is "and faithfully paid off the balance every month. The XX/XX/2018 paper billing statement ( attached to this as a PDF ) from the credit card company XXXX mailed to me ( statement date XX/XX/2018 due on XX/XX/2018 ) said nothing of closing the account or needing to extend the account date. I called the number on the XXXX credit card ( XXXX ) for further information. After verifying my account" in the "On XX/XX/2018 I received a report from my XXXX credit management account that my credit details had changed ; XXXX noted that my 18 year old credit card account with XXXX ( Account # XXXX ) had suddenly closed without warning. This was a credit card account I had been actively using every month" product category.
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