Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows what about the documents you had me sign? you never modified my loan as you said you would. I just received a letter from Wells Fargo saying you overlooked my modification. The agent said she didnt know what I was talking about. She was able to see that Wells Fargo had establish a second mortgage account in my name with a separate mortgage number. I told the agent's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How what about the documents you had me sign? you never modified my loan as you said you would. I just received a letter from Wells Fargo saying you overlooked my modification. The agent said she didnt know what I was talking about. She was able to see that Wells Fargo had establish a second mortgage account in my name with a separate mortgage number. I told the agent's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| your mortgage has been transferred to a new mortgage server | 1 |
| State | Complaints |
|---|---|
| yes that was supposed to be my HUD modification and I dont know why its just sitting there in an account separate from my mortgage. The agent pretended not to know what that meant and went on to say | 1 |
| Issue | Complaints |
|---|---|
| we were only servicing your mortgage. I asked | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
what about the documents you had me sign? you never modified my loan as you said you would. I just received a letter from Wells Fargo saying you overlooked my modification. The agent said she didnt know what I was talking about. She was able to see that Wells Fargo had establish a second mortgage account in my name with a separate mortgage number. I told the agent has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The agent , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, what about the documents you had me sign? you never modified my loan as you said you would. I just received a letter from Wells Fargo saying you overlooked my modification. The agent said she didnt know what I was talking about. She was able to see that Wells Fargo had establish a second mortgage account in my name with a separate mortgage number. I told the agent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "your mortgage has been transferred to a new mortgage server", and the single most common underlying issue is "we were only servicing your mortgage. I asked".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating what about the documents you had me sign? you never modified my loan as you said you would. I just received a letter from Wells Fargo saying you overlooked my modification. The agent said she didnt know what I was talking about. She was able to see that Wells Fargo had establish a second mortgage account in my name with a separate mortgage number. I told the agent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
what about the documents you had me sign? you never modified my loan as you said you would. I just received a letter from Wells Fargo saying you overlooked my modification. The agent said she didnt know what I was talking about. She was able to see that Wells Fargo had establish a second mortgage account in my name with a separate mortgage number. I told the agent has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
what about the documents you had me sign? you never modified my loan as you said you would. I just received a letter from Wells Fargo saying you overlooked my modification. The agent said she didnt know what I was talking about. She was able to see that Wells Fargo had establish a second mortgage account in my name with a separate mortgage number. I told the agent has a 0% timely response rate to CFPB complaints.
The most common issue reported against what about the documents you had me sign? you never modified my loan as you said you would. I just received a letter from Wells Fargo saying you overlooked my modification. The agent said she didnt know what I was talking about. She was able to see that Wells Fargo had establish a second mortgage account in my name with a separate mortgage number. I told the agent is "we were only servicing your mortgage. I asked" in the "your mortgage has been transferred to a new mortgage server" product category.
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