Total complaints
1
Filed since My s
2026 data Public-data reference. official source
weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction's complaint history from CFPB public records. 1 consumers have filed complaints since My s. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
My s
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction complaint mix by product
- sent three 1 100.0% – 0% relief
How weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| sent three money transfer transactions ACH funded directly from my personal US non-TransferWise bank account. Also | 1 |
Top States
| State | Complaints |
|---|---|
| I am unable to provide the details of the payment to beneficiary as I do not have access due to the closed system access and accounts. Plus | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| opened a EUR and USD accounts with TransferWise and funded those accounts. TransferWise closed system access and accounts on XX/XX/2020 without warning and gave no details. I appealed decision on XX/XX/2020 and TransferWise requested ID and I provided passport. TransferWise said they would review and get back to me. On XX/XX/2020 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction
weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My s, and the most recent logged activity is My situati, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "sent three money transfer transactions ACH funded directly from my personal US non-TransferWise bank account. Also", and the single most common underlying issue is "opened a EUR and USD accounts with TransferWise and funded those accounts. TransferWise closed system access and accounts on XX/XX/2020 without warning and gave no details. I appealed decision on XX/XX/2020 and TransferWise requested ID and I provided passport. TransferWise said they would review and get back to me. On XX/XX/2020".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction have?
weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction respond to complaints on time?
weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction has a 0% timely response rate to CFPB complaints.
What is the most common complaint about weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction?
The most common issue reported against weve decided to keep your account closed. Re-onboarding you is out of our risk appetite. '' My issue is that on one money transfer transaction is "opened a EUR and USD accounts with TransferWise and funded those accounts. TransferWise closed system access and accounts on XX/XX/2020 without warning and gave no details. I appealed decision on XX/XX/2020 and TransferWise requested ID and I provided passport. TransferWise said they would review and get back to me. On XX/XX/2020" in the "sent three money transfer transactions ACH funded directly from my personal US non-TransferWise bank account. Also" product category.
Read our methodology — how this data is sourced, computed, and verified.
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