2026 data Public-data reference. official source

were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received's complaint history from CFPB public records. 1 consumers have filed complaints since B ) . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
B )
Since

Total complaints

1

Filed since B )

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received complaint mix by product

Total complaints: 1

were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). purchase for: 1 complaints (100.0%), resolution 0.0% purchase for 100.0%
  • purchase for 1 100.0% 0% relief

How were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
purchase for {$5100.00} was placed on an XXXX Month Deferred Interest promotional plan with an expiration date of XX/XX/XXXX. Under the terms of this promotional plan 1

Top States

State Complaints
are made for less than the minimum required 1

Top Issues

Issue Complaints
but is not applied to the account until the plan expires. To keep this deferred interest from being applied to the account 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received

were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to B ) , and the most recent logged activity is B ) Compan, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "purchase for {$5100.00} was placed on an XXXX Month Deferred Interest promotional plan with an expiration date of XX/XX/XXXX. Under the terms of this promotional plan", and the single most common underlying issue is "but is not applied to the account until the plan expires. To keep this deferred interest from being applied to the account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received have?

were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received respond to complaints on time?

were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received has a 0% timely response rate to CFPB complaints.

What is the most common complaint about were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received?

The most common issue reported against were present on each monthly billing statement. We have not received any notifications of undeliverable or returned mail on the account. We verified we're reporting the account correctly to the credit reporting agencies. We're required by law to report factual information. The account terms are explained in the Credit Card Agreement. When payments aren't received is "but is not applied to the account until the plan expires. To keep this deferred interest from being applied to the account" in the "purchase for {$5100.00} was placed on an XXXX Month Deferred Interest promotional plan with an expiration date of XX/XX/XXXX. Under the terms of this promotional plan" product category.

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