were not all closed. The XXXX account had a statement saying Closed XX/XX/XXXX '' but the XXXX account was still open and now displaying a - {$35.00} charge. I reached out to Ally on the night of XX/XX/XXXX

What the CFPB Record Shows About were not all closed. The XXXX account had a statement saying Closed XX/XX/XXXX '' but the XXXX account was still open and now displaying a - {$35.00} charge. I reached out to Ally on the night of XX/XX/XXXX

were not all closed. The XXXX account had a statement saying Closed XX/XX/XXXX '' but the XXXX account was still open and now displaying a - {$35.00} charge. I reached out to Ally on the night of XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At this ti, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, were not all closed. The XXXX account had a statement saying Closed XX/XX/XXXX '' but the XXXX account was still open and now displaying a - {$35.00} charge. I reached out to Ally on the night of XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was also a customer of Ollo Credit and had a reoccuring account with them since XXXX. I had received notification that Ally Bank was purchasing Ollo Credit and that a merger was going to occurr. I had tried to log in to my Ollo account through the month of XX/XX/XXXX and showed no payment due. Then on XX/XX/XXXX when I logged into my Ollo Account I was directed to finsih the merge to Ally Bank. I noticed I was provided my same log in credentials from when I was a banking customer", and the single most common underlying issue is "for a new credit account they purchased from another company. Upon finishing the log in process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating were not all closed. The XXXX account had a statement saying Closed XX/XX/XXXX '' but the XXXX account was still open and now displaying a - {$35.00} charge. I reached out to Ally on the night of XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.