Total complaints
1
Filed since Thou
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows were excluded. I am sure this was a big win for Navient's complaint history from CFPB public records. 1 consumers have filed complaints since Thou. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thou
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How were excluded. I am sure this was a big win for Navient's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| The XXXX XXXX XXXX XXXX. As a matter of fact | 1 |
| State | Complaints |
|---|---|
| but what a sham of a settlement deal for the rest of borrowers scammed into taking loans to at least XXXX for profit online schools. After the XXXXXXXX XXXX didn't Navient also get out of the Federal student loan business due to scrutiny from lawmakers and borrower advocates? Didn't Navient have to pay restitution to the Federal student loan borrowers for not informing students of XXXX payments students could have enrolled in | 1 |
| Issue | Complaints |
|---|---|
| such as XXXX XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
were excluded. I am sure this was a big win for Navient has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thou, and the most recent logged activity is Thousands , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, were excluded. I am sure this was a big win for Navient reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "The XXXX XXXX XXXX XXXX. As a matter of fact", and the single most common underlying issue is "such as XXXX XXXX XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating were excluded. I am sure this was a big win for Navient: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
were excluded. I am sure this was a big win for Navient has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
were excluded. I am sure this was a big win for Navient has a 0% timely response rate to CFPB complaints.
The most common issue reported against were excluded. I am sure this was a big win for Navient is "such as XXXX XXXX XXXX XXXX XXXX" in the "The XXXX XXXX XXXX XXXX. As a matter of fact" product category.
Read our methodology — how this data is sourced, computed, and verified.