Total complaints
3
Filed since Desp
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows went to that branch and they gave me some ACH form that WAS NOT A LOAN DOCUMENT.'s complaint history from CFPB public records. 3 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Desp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How went to that branch and they gave me some ACH form that WAS NOT A LOAN DOCUMENT.'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| them not having loan documentation which would be something that I signed and should have access to upon request | 3 |
| Issue | Complaints |
|---|---|
| they said yeah sure we can get you your loan documents but it costs {$3.00} per page and it can be very long | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
went to that branch and they gave me some ACH form that WAS NOT A LOAN DOCUMENT. has accumulated 3 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is Despite, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, went to that branch and they gave me some ACH form that WAS NOT A LOAN DOCUMENT. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "them not having loan documentation which would be something that I signed and should have access to upon request", and the single most common underlying issue is "they said yeah sure we can get you your loan documents but it costs {$3.00} per page and it can be very long".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating went to that branch and they gave me some ACH form that WAS NOT A LOAN DOCUMENT.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
went to that branch and they gave me some ACH form that WAS NOT A LOAN DOCUMENT. has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
went to that branch and they gave me some ACH form that WAS NOT A LOAN DOCUMENT. has a 0% timely response rate to CFPB complaints.
The most common issue reported against went to that branch and they gave me some ACH form that WAS NOT A LOAN DOCUMENT. is "they said yeah sure we can get you your loan documents but it costs {$3.00} per page and it can be very long" in the "them not having loan documentation which would be something that I signed and should have access to upon request" product category.
Read our methodology — how this data is sourced, computed, and verified.