Total complaints
2
Filed since I di
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows Wells Fargo's complaint history from CFPB public records. 2 consumers have filed complaints since I di. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since I di
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Wells Fargo's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| in each capacity even though it wasn't required. I contacted law enforcement after I was misled into believing that it was a requirement from the bank if I wanted them to investigate the matter | 1 |
| to the local District Attorneys office | 1 |
| State | Complaints |
|---|---|
| what did you do? You sent letters out trying to cast a shadow on me because YOU f 'd up and didn't follow protocol? Because YOU didn't help me? Because YOU want to just keep the money that should have been returned to me? Because of your GREED and because of your heartless employees at the Executive Offices | 1 |
| and to Square. | 1 |
| Issue | Complaints |
|---|---|
| I might have taken my time and accessed a victim advocate to assist me with my meeting with the police and then maybe it wouldn't have been the horribly futile and emotionally bankrupting ordeal it ended up being. I provided all of the information Wells Fargo has asked of me | 1 |
| to the XXXX XXXX XXXX to the XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Wells Fargo has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I di, and the most recent logged activity is I have rep, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Wells Fargo reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in each capacity even though it wasn't required. I contacted law enforcement after I was misled into believing that it was a requirement from the bank if I wanted them to investigate the matter", and the single most common underlying issue is "I might have taken my time and accessed a victim advocate to assist me with my meeting with the police and then maybe it wouldn't have been the horribly futile and emotionally bankrupting ordeal it ended up being. I provided all of the information Wells Fargo has asked of me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Wells Fargo: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Wells Fargo has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Wells Fargo has a 0% timely response rate to CFPB complaints.
The most common issue reported against Wells Fargo is "I might have taken my time and accessed a victim advocate to assist me with my meeting with the police and then maybe it wouldn't have been the horribly futile and emotionally bankrupting ordeal it ended up being. I provided all of the information Wells Fargo has asked of me" in the "in each capacity even though it wasn't required. I contacted law enforcement after I was misled into believing that it was a requirement from the bank if I wanted them to investigate the matter" product category.
Read our methodology — how this data is sourced, computed, and verified.