Total complaints
1
Filed since For
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we would have to be at least 2 months behind in our mortgage payments and the agent basically said too bad ''. We told her that we would be sending a check to Bank of America in the amount owed for the previous two months and she responded that we were too late and not to bother sending the check! Regardless of what she told us's complaint history from CFPB public records. 1 consumers have filed complaints since For . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since For
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we would have to be at least 2 months behind in our mortgage payments and the agent basically said too bad ''. We told her that we would be sending a check to Bank of America in the amount owed for the previous two months and she responded that we were too late and not to bother sending the check! Regardless of what she told us's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we did n't make our mortgage payments as Bank of America had suggested. At the end of the two months | 1 |
| State | Complaints |
|---|---|
| that day we sent a check to Bank of America in the amount owed for the previous two months by overnight and certified mail. | 1 |
| Issue | Complaints |
|---|---|
| and to our great shock | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we would have to be at least 2 months behind in our mortgage payments and the agent basically said too bad ''. We told her that we would be sending a check to Bank of America in the amount owed for the previous two months and she responded that we were too late and not to bother sending the check! Regardless of what she told us has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to For , and the most recent logged activity is For the ne, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we would have to be at least 2 months behind in our mortgage payments and the agent basically said too bad ''. We told her that we would be sending a check to Bank of America in the amount owed for the previous two months and she responded that we were too late and not to bother sending the check! Regardless of what she told us reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we did n't make our mortgage payments as Bank of America had suggested. At the end of the two months", and the single most common underlying issue is "and to our great shock".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we would have to be at least 2 months behind in our mortgage payments and the agent basically said too bad ''. We told her that we would be sending a check to Bank of America in the amount owed for the previous two months and she responded that we were too late and not to bother sending the check! Regardless of what she told us: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we would have to be at least 2 months behind in our mortgage payments and the agent basically said too bad ''. We told her that we would be sending a check to Bank of America in the amount owed for the previous two months and she responded that we were too late and not to bother sending the check! Regardless of what she told us has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we would have to be at least 2 months behind in our mortgage payments and the agent basically said too bad ''. We told her that we would be sending a check to Bank of America in the amount owed for the previous two months and she responded that we were too late and not to bother sending the check! Regardless of what she told us has a 0% timely response rate to CFPB complaints.
The most common issue reported against we would have to be at least 2 months behind in our mortgage payments and the agent basically said too bad ''. We told her that we would be sending a check to Bank of America in the amount owed for the previous two months and she responded that we were too late and not to bother sending the check! Regardless of what she told us is "and to our great shock" in the "we did n't make our mortgage payments as Bank of America had suggested. At the end of the two months" product category.
Read our methodology — how this data is sourced, computed, and verified.