Total complaints
1
Filed since Hell
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we should be paid for it. The apologies and wrongdoing over and over again which Roundpoint admitted to is frankly embarrassing. I truly believe we deserve to be compensated for this incredibly horrible torture we are still enduring. I want to be compensated. Figure it out's complaint history from CFPB public records. 1 consumers have filed complaints since Hell. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Hell
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we should be paid for it. The apologies and wrongdoing over and over again which Roundpoint admitted to is frankly embarrassing. I truly believe we deserve to be compensated for this incredibly horrible torture we are still enduring. I want to be compensated. Figure it out's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I would like to additionally illuminate how ungodly this entire transfer of servicing to your company has been. I have ZERO faith in your company having the ability to properly service our loan. You have demonstrated nothing to prove your capabilities to do so since the moment you have been given the opportunity. Blunder after blunder | 1 |
| State | Complaints |
|---|---|
| I know you can do it | 1 |
| Issue | Complaints |
|---|---|
| flood escrow DEPT and servicing NEVER properly communicating with each other via a system to make it a seamless transaction for us the consumer. The never ending letters from the escrow department telling us we were in default for flood coverage | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we should be paid for it. The apologies and wrongdoing over and over again which Roundpoint admitted to is frankly embarrassing. I truly believe we deserve to be compensated for this incredibly horrible torture we are still enduring. I want to be compensated. Figure it out has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Hell, and the most recent logged activity is Hello XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we should be paid for it. The apologies and wrongdoing over and over again which Roundpoint admitted to is frankly embarrassing. I truly believe we deserve to be compensated for this incredibly horrible torture we are still enduring. I want to be compensated. Figure it out reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I would like to additionally illuminate how ungodly this entire transfer of servicing to your company has been. I have ZERO faith in your company having the ability to properly service our loan. You have demonstrated nothing to prove your capabilities to do so since the moment you have been given the opportunity. Blunder after blunder", and the single most common underlying issue is "flood escrow DEPT and servicing NEVER properly communicating with each other via a system to make it a seamless transaction for us the consumer. The never ending letters from the escrow department telling us we were in default for flood coverage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we should be paid for it. The apologies and wrongdoing over and over again which Roundpoint admitted to is frankly embarrassing. I truly believe we deserve to be compensated for this incredibly horrible torture we are still enduring. I want to be compensated. Figure it out: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we should be paid for it. The apologies and wrongdoing over and over again which Roundpoint admitted to is frankly embarrassing. I truly believe we deserve to be compensated for this incredibly horrible torture we are still enduring. I want to be compensated. Figure it out has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we should be paid for it. The apologies and wrongdoing over and over again which Roundpoint admitted to is frankly embarrassing. I truly believe we deserve to be compensated for this incredibly horrible torture we are still enduring. I want to be compensated. Figure it out has a 0% timely response rate to CFPB complaints.
The most common issue reported against we should be paid for it. The apologies and wrongdoing over and over again which Roundpoint admitted to is frankly embarrassing. I truly believe we deserve to be compensated for this incredibly horrible torture we are still enduring. I want to be compensated. Figure it out is "flood escrow DEPT and servicing NEVER properly communicating with each other via a system to make it a seamless transaction for us the consumer. The never ending letters from the escrow department telling us we were in default for flood coverage" in the "I would like to additionally illuminate how ungodly this entire transfer of servicing to your company has been. I have ZERO faith in your company having the ability to properly service our loan. You have demonstrated nothing to prove your capabilities to do so since the moment you have been given the opportunity. Blunder after blunder" product category.
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