Total complaints
3
Filed since Prev
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows we retrieved the vehicle from the impound lot on XX/XX/XXXX. In order to retrieve the vehicle's complaint history from CFPB public records. 3 consumers have filed complaints since Prev. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Prev
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we retrieved the vehicle from the impound lot on XX/XX/XXXX. In order to retrieve the vehicle's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| you executed the attached simple interest retail installment contract on XX/XX/XXXX for a XXXX XXXX XXXX reflecting a payment amount of {$280.00} for 60 months. The contract went into default when you failed to make payments in accordance with the payment schedule | 3 |
| State | Complaints |
|---|---|
| we paid {$520.00} in towing and storage fees to the impound lot. We reviewed the XX/XX/XXXX interaction between you and our representative | 3 |
| Issue | Complaints |
|---|---|
| we received a notice of impound from the XXXX XXXX XXXX XXXX XXXX XXXX XXXX informing us that the vehicle was impounded on XX/XX/XXXX | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we retrieved the vehicle from the impound lot on XX/XX/XXXX. In order to retrieve the vehicle has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Prev, and the most recent logged activity is Previous C, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we retrieved the vehicle from the impound lot on XX/XX/XXXX. In order to retrieve the vehicle reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "you executed the attached simple interest retail installment contract on XX/XX/XXXX for a XXXX XXXX XXXX reflecting a payment amount of {$280.00} for 60 months. The contract went into default when you failed to make payments in accordance with the payment schedule", and the single most common underlying issue is "we received a notice of impound from the XXXX XXXX XXXX XXXX XXXX XXXX XXXX informing us that the vehicle was impounded on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we retrieved the vehicle from the impound lot on XX/XX/XXXX. In order to retrieve the vehicle: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we retrieved the vehicle from the impound lot on XX/XX/XXXX. In order to retrieve the vehicle has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
we retrieved the vehicle from the impound lot on XX/XX/XXXX. In order to retrieve the vehicle has a 0% timely response rate to CFPB complaints.
The most common issue reported against we retrieved the vehicle from the impound lot on XX/XX/XXXX. In order to retrieve the vehicle is "we received a notice of impound from the XXXX XXXX XXXX XXXX XXXX XXXX XXXX informing us that the vehicle was impounded on XX/XX/XXXX" in the "you executed the attached simple interest retail installment contract on XX/XX/XXXX for a XXXX XXXX XXXX reflecting a payment amount of {$280.00} for 60 months. The contract went into default when you failed to make payments in accordance with the payment schedule" product category.
Read our methodology — how this data is sourced, computed, and verified.