Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we made payments substantially more than the standard amount in order to try to pay it off ASAP -- foregoing investing in our retirement's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we made payments substantially more than the standard amount in order to try to pay it off ASAP -- foregoing investing in our retirement's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my wife 's remaining balance of her federal student loan was forgiven and XXXX out through the PSLF waiver program. Her loan balance at the time of forgiveness was about {$25000.00}. The paperwork that she received from FedLoan Servicing in XX/XX/XXXX showed that about {$100000.00} was forgiven but when she received her overpayment refund check in XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| kid 's XXXX education plans or any much needed home repair and medical expenses ). That is in conflict with statements on the Student Aid website that state the following : -studentaid.gov : the amount forgiven will be the principal and interest that was due after you made your 120th qualifying payment. and Any payments made over 120 will be automatically refunded as long as those extra payments occurred after consolidation. '' XXXX XXXX XXXX - XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX ) states : ( d ) Forgiveness Amount. The Secretary forgives the **principal and accrued interest that remains on all eligible loans** for which loan forgiveness is requested by the borrower. The Secretary forgives this amount **after the borrower makes the 120 monthly qualifying payments** under paragraph ( c ) of this section. | 1 |
| Issue | Complaints |
|---|---|
| which | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we made payments substantially more than the standard amount in order to try to pay it off ASAP -- foregoing investing in our retirement has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we made payments substantially more than the standard amount in order to try to pay it off ASAP -- foregoing investing in our retirement reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my wife 's remaining balance of her federal student loan was forgiven and XXXX out through the PSLF waiver program. Her loan balance at the time of forgiveness was about {$25000.00}. The paperwork that she received from FedLoan Servicing in XX/XX/XXXX showed that about {$100000.00} was forgiven but when she received her overpayment refund check in XX/XX/XXXX", and the single most common underlying issue is "which".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we made payments substantially more than the standard amount in order to try to pay it off ASAP -- foregoing investing in our retirement: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we made payments substantially more than the standard amount in order to try to pay it off ASAP -- foregoing investing in our retirement has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we made payments substantially more than the standard amount in order to try to pay it off ASAP -- foregoing investing in our retirement has a 0% timely response rate to CFPB complaints.
The most common issue reported against we made payments substantially more than the standard amount in order to try to pay it off ASAP -- foregoing investing in our retirement is "which" in the "my wife 's remaining balance of her federal student loan was forgiven and XXXX out through the PSLF waiver program. Her loan balance at the time of forgiveness was about {$25000.00}. The paperwork that she received from FedLoan Servicing in XX/XX/XXXX showed that about {$100000.00} was forgiven but when she received her overpayment refund check in XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.