we made a payment in good faith following a call with an agent of the bank who again reassured us that there would be no report of late payments and that the dispute was ongoing. The bank has still elected to report a XXXX day late payment despite our consistent and ongoing efforts to vocalize our concerns over the unresolved dispute with not receiving the purchased goods. In short

What the CFPB Record Shows About we made a payment in good faith following a call with an agent of the bank who again reassured us that there would be no report of late payments and that the dispute was ongoing. The bank has still elected to report a XXXX day late payment despite our consistent and ongoing efforts to vocalize our concerns over the unresolved dispute with not receiving the purchased goods. In short

we made a payment in good faith following a call with an agent of the bank who again reassured us that there would be no report of late payments and that the dispute was ongoing. The bank has still elected to report a XXXX day late payment despite our consistent and ongoing efforts to vocalize our concerns over the unresolved dispute with not receiving the purchased goods. In short has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In t, and the most recent logged activity is In these p, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, we made a payment in good faith following a call with an agent of the bank who again reassured us that there would be no report of late payments and that the dispute was ongoing. The bank has still elected to report a XXXX day late payment despite our consistent and ongoing efforts to vocalize our concerns over the unresolved dispute with not receiving the purchased goods. In short reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but WE WERE NEVER NOTIFIED. I have tried to explain that the dispute had not been resolved and we were not notified and that we were still wanting to move forward with the dispute", and the single most common underlying issue is "notated this on our account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we made a payment in good faith following a call with an agent of the bank who again reassured us that there would be no report of late payments and that the dispute was ongoing. The bank has still elected to report a XXXX day late payment despite our consistent and ongoing efforts to vocalize our concerns over the unresolved dispute with not receiving the purchased goods. In short: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.