Total complaints
1
Filed since Tick
2026 data Public-data reference. official source
we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months's complaint history from CFPB public records. 1 consumers have filed complaints since Tick. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Tick
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months complaint mix by product
- I changed 1 100.0% – 0% relief
How we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I changed phones to a phone that does not allow XXXX to function. ( note message history as I contacted XXXX directly and sent their response. You set up my phone again | 1 |
Top States
| State | Complaints |
|---|---|
| and I have gotten a few of these type messages. That is a long time to freeze a clients account for a security hold when they reverified identity. Can you please explain why you are treating me this way? '' I have not received a response again on this ticket.,,Winklevoss Exchange LLC,TX,780XX,Servicemember,Consent provided,Web,2025-02-07,Closed with explanation,Yes,N/A,11963230 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I asked why I was still not able to access my crypto. You said I had to set up XXXX. I told you to check message history. You said you would look into it. Now we are almost 2 months | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months
we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Tick, and the most recent logged activity is Ticket ID , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I changed phones to a phone that does not allow XXXX to function. ( note message history as I contacted XXXX directly and sent their response. You set up my phone again", and the single most common underlying issue is "I asked why I was still not able to access my crypto. You said I had to set up XXXX. I told you to check message history. You said you would look into it. Now we are almost 2 months".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months have?
we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months respond to complaints on time?
we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months has a 0% timely response rate to CFPB complaints.
What is the most common complaint about we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months?
The most common issue reported against we'll be sure to get back to you promptly. '' XX/XX/XXXX I responded It has been almost 2 months is "I asked why I was still not able to access my crypto. You said I had to set up XXXX. I told you to check message history. You said you would look into it. Now we are almost 2 months" in the "I changed phones to a phone that does not allow XXXX to function. ( note message history as I contacted XXXX directly and sent their response. You set up my phone again" product category.
Read our methodology — how this data is sourced, computed, and verified.
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