we hear from a company XXXX / Fay Servicing who has come stating they own the property. We never heard of them and started this process all over again. They were even more difficult to deal with than XXXX XXXX XXXX. We contacted the court for a mediation and again hired an attorney. They asked us for a packet of information and we provided it to them the court and their attorney. They never acknowledged our paperwork nor ask for anything additional. We worked frantic to meet the mediation dates and continue to speak with them and ask when they were going to look at the paperwork. They never reviewed our paperwork or offered us a modification. We are now facing a foreclosure within days even though XXXX XXXX XXXX had written off the loan. We are asking for you to help us as we don't know what else to do and our attorney is not knowledgeable with how to proceed. I don't know how they came to be the servicers and what happened monies they received from the first bankruptcy I filed. This property is owned by the hiers of my mother. Me

What the CFPB Record Shows About we hear from a company XXXX / Fay Servicing who has come stating they own the property. We never heard of them and started this process all over again. They were even more difficult to deal with than XXXX XXXX XXXX. We contacted the court for a mediation and again hired an attorney. They asked us for a packet of information and we provided it to them the court and their attorney. They never acknowledged our paperwork nor ask for anything additional. We worked frantic to meet the mediation dates and continue to speak with them and ask when they were going to look at the paperwork. They never reviewed our paperwork or offered us a modification. We are now facing a foreclosure within days even though XXXX XXXX XXXX had written off the loan. We are asking for you to help us as we don't know what else to do and our attorney is not knowledgeable with how to proceed. I don't know how they came to be the servicers and what happened monies they received from the first bankruptcy I filed. This property is owned by the hiers of my mother. Me

we hear from a company XXXX / Fay Servicing who has come stating they own the property. We never heard of them and started this process all over again. They were even more difficult to deal with than XXXX XXXX XXXX. We contacted the court for a mediation and again hired an attorney. They asked us for a packet of information and we provided it to them the court and their attorney. They never acknowledged our paperwork nor ask for anything additional. We worked frantic to meet the mediation dates and continue to speak with them and ask when they were going to look at the paperwork. They never reviewed our paperwork or offered us a modification. We are now facing a foreclosure within days even though XXXX XXXX XXXX had written off the loan. We are asking for you to help us as we don't know what else to do and our attorney is not knowledgeable with how to proceed. I don't know how they came to be the servicers and what happened monies they received from the first bankruptcy I filed. This property is owned by the hiers of my mother. Me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, we hear from a company XXXX / Fay Servicing who has come stating they own the property. We never heard of them and started this process all over again. They were even more difficult to deal with than XXXX XXXX XXXX. We contacted the court for a mediation and again hired an attorney. They asked us for a packet of information and we provided it to them the court and their attorney. They never acknowledged our paperwork nor ask for anything additional. We worked frantic to meet the mediation dates and continue to speak with them and ask when they were going to look at the paperwork. They never reviewed our paperwork or offered us a modification. We are now facing a foreclosure within days even though XXXX XXXX XXXX had written off the loan. We are asking for you to help us as we don't know what else to do and our attorney is not knowledgeable with how to proceed. I don't know how they came to be the servicers and what happened monies they received from the first bankruptcy I filed. This property is owned by the hiers of my mother. Me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the servicer at the time", and the single most common underlying issue is "it's not us it's XXXX won't allow us to modify the loan because it's not your note. They continued even stil to ask us to provide paperwork for their review as they had other was of helping us and we continued to provide their request for docuumentation as ridiculious as that sounds with no satisfaction. We hired an Attorney".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we hear from a company XXXX / Fay Servicing who has come stating they own the property. We never heard of them and started this process all over again. They were even more difficult to deal with than XXXX XXXX XXXX. We contacted the court for a mediation and again hired an attorney. They asked us for a packet of information and we provided it to them the court and their attorney. They never acknowledged our paperwork nor ask for anything additional. We worked frantic to meet the mediation dates and continue to speak with them and ask when they were going to look at the paperwork. They never reviewed our paperwork or offered us a modification. We are now facing a foreclosure within days even though XXXX XXXX XXXX had written off the loan. We are asking for you to help us as we don't know what else to do and our attorney is not knowledgeable with how to proceed. I don't know how they came to be the servicers and what happened monies they received from the first bankruptcy I filed. This property is owned by the hiers of my mother. Me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.