Total complaints
1
Filed since In a
2026 data Public-data reference. official source
we have sent correspondence to you regarding your claims and our decision for those claims. In addition
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we have sent correspondence to you regarding your claims and our decision for those claims. In addition's complaint history from CFPB public records. 1 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In a
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
we have sent correspondence to you regarding your claims and our decision for those claims. In addition complaint mix by product
- we found 1 100.0% – 0% relief
How we have sent correspondence to you regarding your claims and our decision for those claims. In addition's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we found no history of balance inquiries | 1 |
Top States
| State | Complaints |
|---|---|
| we have contacted you by phone multiple times Youve contacted me multiple times?? You are joking right?? The only time my phone has rung and its been you on the other end has been after XX/XX/XXXX prior to that I phoned you and would wait 5 to 6 hours hang up and become frustrated. Which is why I stopped and began to fax | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which indicates knowledge of the account and balance. Weve also included these case documents | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About we have sent correspondence to you regarding your claims and our decision for those claims. In addition
we have sent correspondence to you regarding your claims and our decision for those claims. In addition has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In additio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we have sent correspondence to you regarding your claims and our decision for those claims. In addition reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we found no history of balance inquiries", and the single most common underlying issue is "which indicates knowledge of the account and balance. Weve also included these case documents".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we have sent correspondence to you regarding your claims and our decision for those claims. In addition: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does we have sent correspondence to you regarding your claims and our decision for those claims. In addition have?
we have sent correspondence to you regarding your claims and our decision for those claims. In addition has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does we have sent correspondence to you regarding your claims and our decision for those claims. In addition respond to complaints on time?
we have sent correspondence to you regarding your claims and our decision for those claims. In addition has a 0% timely response rate to CFPB complaints.
What is the most common complaint about we have sent correspondence to you regarding your claims and our decision for those claims. In addition?
The most common issue reported against we have sent correspondence to you regarding your claims and our decision for those claims. In addition is "which indicates knowledge of the account and balance. Weve also included these case documents" in the "we found no history of balance inquiries" product category.
Read our methodology — how this data is sourced, computed, and verified.
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