2026 data Public-data reference. official source

we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint's complaint history from CFPB public records. 1 consumers have filed complaints since Last. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Last
Since

Total complaints

1

Filed since Last

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint complaint mix by product

Total complaints: 1

we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). you stated: 1 complaints (100.0%), resolution 0.0% you stated 100.0%
  • you stated 1 100.0% 0% relief

How we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
you stated that you did not personally apply online for the credit card account. ( BBVA COMPASS KNEW FROM THE BEGGING XXXX 1

Top States

State Complaints
a third party ( BUSINESS PARTNER ) 1

Top Issues

Issue Complaints
you claimed that the third party 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint

we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Last, and the most recent logged activity is Lastly, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "you stated that you did not personally apply online for the credit card account. ( BBVA COMPASS KNEW FROM THE BEGGING XXXX", and the single most common underlying issue is "you claimed that the third party".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint have?

we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint respond to complaints on time?

we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint has a 0% timely response rate to CFPB complaints.

What is the most common complaint about we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint?

The most common issue reported against we have reviewed your account. Bank records indicate that a ( UNSECUTRF ) ClearPoints Credit Card Account ( # ... XXXX ) was opened in your name on XX/XX/XXXX. ( ACCORDING TO XXXX AND XXXX STATES XX/XX/XXXX. ) According to your complaint is "you claimed that the third party" in the "you stated that you did not personally apply online for the credit card account. ( BBVA COMPASS KNEW FROM THE BEGGING XXXX" product category.

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