Total complaints
1
Filed since As p
2026 data Public-data reference. official source
we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays's complaint history from CFPB public records. 1 consumers have filed complaints since As p. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
As p
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays complaint mix by product
- a statement 1 100.0% – 0% relief
How we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| a statement of the reason or reasons for this determination | 1 |
Top States
| State | Complaints |
|---|---|
| Saturdays | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| information regarding how the borrower can request such documents | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays
we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As p, and the most recent logged activity is As per 12 , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a statement of the reason or reasons for this determination", and the single most common underlying issue is "information regarding how the borrower can request such documents".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays have?
we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays respond to complaints on time?
we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays has a 0% timely response rate to CFPB complaints.
What is the most common complaint about we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays?
The most common issue reported against we have not received a written or verbal response to our XX/XX/XXXX QWR which is in clear violation of 12 C.F.R. 1024.35 ( e ) ( 3 ) ( i ) ( C ) which requires the servicer to comply with the requirements of 12 C.F.R. 1024.35 ( e ) ( 1 ) not later than 30 days ( excluding legal public holidays is "information regarding how the borrower can request such documents" in the "a statement of the reason or reasons for this determination" product category.
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