Total complaints
1
Filed since Now
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we have accrued over XXXX dollars owed to First Horizon for past due mortgage payments including interest's complaint history from CFPB public records. 1 consumers have filed complaints since Now . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Now
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we have accrued over XXXX dollars owed to First Horizon for past due mortgage payments including interest's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| all of which were duplicates to try to satisfy the underwriter. Along with this we have made more than XXXX calls that we placed to First Horizon asking the status of our modification only to be told it was in process. '' First Horizon has been unorganized | 1 |
| State | Complaints |
|---|---|
| property taxes | 1 |
| Issue | Complaints |
|---|---|
| difficult to work with staff who answered phones didn't know what the hold up was | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we have accrued over XXXX dollars owed to First Horizon for past due mortgage payments including interest has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Now , and the most recent logged activity is Now in mit, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we have accrued over XXXX dollars owed to First Horizon for past due mortgage payments including interest reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "all of which were duplicates to try to satisfy the underwriter. Along with this we have made more than XXXX calls that we placed to First Horizon asking the status of our modification only to be told it was in process. '' First Horizon has been unorganized", and the single most common underlying issue is "difficult to work with staff who answered phones didn't know what the hold up was".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we have accrued over XXXX dollars owed to First Horizon for past due mortgage payments including interest: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we have accrued over XXXX dollars owed to First Horizon for past due mortgage payments including interest has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we have accrued over XXXX dollars owed to First Horizon for past due mortgage payments including interest has a 0% timely response rate to CFPB complaints.
The most common issue reported against we have accrued over XXXX dollars owed to First Horizon for past due mortgage payments including interest is "difficult to work with staff who answered phones didn't know what the hold up was" in the "all of which were duplicates to try to satisfy the underwriter. Along with this we have made more than XXXX calls that we placed to First Horizon asking the status of our modification only to be told it was in process. '' First Horizon has been unorganized" product category.
Read our methodology — how this data is sourced, computed, and verified.