Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we did actually in fact cash that check even though I originally told you we were rejecting it. And no's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we did actually in fact cash that check even though I originally told you we were rejecting it. And no's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| one telling me again my account had been frozen and terminated on the XXXX and the other telling me the hold on the check had been extended to XX/XX/XXXX. So is the account frozen and closed or is it still open and the check has a hold on it? I place several calls to Citizens that day and the next day | 1 |
| State | Complaints |
|---|---|
| you wont be getting that money. He tells me that when the hold in XXXX is lifted | 1 |
| Issue | Complaints |
|---|---|
| 6 in total. I dont remember each conversation individually but the gist of the important conversation goes like this. Out of the 6 calls | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we did actually in fact cash that check even though I originally told you we were rejecting it. And no has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we did actually in fact cash that check even though I originally told you we were rejecting it. And no reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "one telling me again my account had been frozen and terminated on the XXXX and the other telling me the hold on the check had been extended to XX/XX/XXXX. So is the account frozen and closed or is it still open and the check has a hold on it? I place several calls to Citizens that day and the next day", and the single most common underlying issue is "6 in total. I dont remember each conversation individually but the gist of the important conversation goes like this. Out of the 6 calls".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we did actually in fact cash that check even though I originally told you we were rejecting it. And no: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we did actually in fact cash that check even though I originally told you we were rejecting it. And no has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we did actually in fact cash that check even though I originally told you we were rejecting it. And no has a 0% timely response rate to CFPB complaints.
The most common issue reported against we did actually in fact cash that check even though I originally told you we were rejecting it. And no is "6 in total. I dont remember each conversation individually but the gist of the important conversation goes like this. Out of the 6 calls" in the "one telling me again my account had been frozen and terminated on the XXXX and the other telling me the hold on the check had been extended to XX/XX/XXXX. So is the account frozen and closed or is it still open and the check has a hold on it? I place several calls to Citizens that day and the next day" product category.
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