2026 data Public-data reference. official source

we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since

Total complaints

1

Filed since On X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American complaint mix by product

Total complaints: 1

we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). XXXX. XXXX: 1 complaints (100.0%), resolution 0.0% XXXX. XXXX 100.0%
  • XXXX. XXXX 1 100.0% 0% relief

How we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
XXXX. XXXX said nothing could be done and he could not 1

Top States

State Complaints
Servicemember,Consent provided,Web,2024-11-03,Closed with explanation,Yes,N/A,10669813 1

Top Issues

Issue Complaints
refer us to a higher level. He informed us that American Express does not make mistakes 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American

we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/y, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX. XXXX said nothing could be done and he could not", and the single most common underlying issue is "refer us to a higher level. He informed us that American Express does not make mistakes".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American have?

we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American respond to complaints on time?

we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American has a 0% timely response rate to CFPB complaints.

What is the most common complaint about we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American?

The most common issue reported against we continue to dispute these excessive charges and hope the Consumer Finance Protection Bureau can assist us.,,AMERICAN EXPRESS COMPANY,WA,98110,Older American is "refer us to a higher level. He informed us that American Express does not make mistakes" in the "XXXX. XXXX said nothing could be done and he could not" product category.

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