Total complaints
1
Filed since Sinc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we contacted XXXX by XXXX. The representative we spoke with assured that the case was closed and the {$5000.00} initial charge as well as the late fees would all be reversed and our account with XXXX would be closed. We were shocked when we received a bill in XXXX for the {$5000.00} plus interest and late fees. XXXX XXXX XXXX XXXX XXXX provided a response to our complaint and disputed our accusation of fraudulent business practices. The XXXX provided documentation to us that XXXX XXXX did not respond to the complaint for fraudulent business practices. We have received no goods or services for the {$5000.00} charge on the XXXX credit card statement.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,WI,548XX,Older American,Consent provided,Web,2022-10-15,Closed with explanation,Yes,N/A,6088621's complaint history from CFPB public records. 1 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sinc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we contacted XXXX by XXXX. The representative we spoke with assured that the case was closed and the {$5000.00} initial charge as well as the late fees would all be reversed and our account with XXXX would be closed. We were shocked when we received a bill in XXXX for the {$5000.00} plus interest and late fees. XXXX XXXX XXXX XXXX XXXX provided a response to our complaint and disputed our accusation of fraudulent business practices. The XXXX provided documentation to us that XXXX XXXX did not respond to the complaint for fraudulent business practices. We have received no goods or services for the {$5000.00} charge on the XXXX credit card statement.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,WI,548XX,Older American,Consent provided,Web,2022-10-15,Closed with explanation,Yes,N/A,6088621's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the purchase was not in our home state or within 100 miles of our address | 1 |
| Issue | Complaints |
|---|---|
| we would certainly have not used that card for any part of the purchase. We believe this is part of the fraudulent | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we contacted XXXX by XXXX. The representative we spoke with assured that the case was closed and the {$5000.00} initial charge as well as the late fees would all be reversed and our account with XXXX would be closed. We were shocked when we received a bill in XXXX for the {$5000.00} plus interest and late fees. XXXX XXXX XXXX XXXX XXXX provided a response to our complaint and disputed our accusation of fraudulent business practices. The XXXX provided documentation to us that XXXX XXXX did not respond to the complaint for fraudulent business practices. We have received no goods or services for the {$5000.00} charge on the XXXX credit card statement.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,WI,548XX,Older American,Consent provided,Web,2022-10-15,Closed with explanation,Yes,N/A,6088621 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Since we p, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we contacted XXXX by XXXX. The representative we spoke with assured that the case was closed and the {$5000.00} initial charge as well as the late fees would all be reversed and our account with XXXX would be closed. We were shocked when we received a bill in XXXX for the {$5000.00} plus interest and late fees. XXXX XXXX XXXX XXXX XXXX provided a response to our complaint and disputed our accusation of fraudulent business practices. The XXXX provided documentation to us that XXXX XXXX did not respond to the complaint for fraudulent business practices. We have received no goods or services for the {$5000.00} charge on the XXXX credit card statement.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,WI,548XX,Older American,Consent provided,Web,2022-10-15,Closed with explanation,Yes,N/A,6088621 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the purchase was not in our home state or within 100 miles of our address", and the single most common underlying issue is "we would certainly have not used that card for any part of the purchase. We believe this is part of the fraudulent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we contacted XXXX by XXXX. The representative we spoke with assured that the case was closed and the {$5000.00} initial charge as well as the late fees would all be reversed and our account with XXXX would be closed. We were shocked when we received a bill in XXXX for the {$5000.00} plus interest and late fees. XXXX XXXX XXXX XXXX XXXX provided a response to our complaint and disputed our accusation of fraudulent business practices. The XXXX provided documentation to us that XXXX XXXX did not respond to the complaint for fraudulent business practices. We have received no goods or services for the {$5000.00} charge on the XXXX credit card statement.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,WI,548XX,Older American,Consent provided,Web,2022-10-15,Closed with explanation,Yes,N/A,6088621: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we contacted XXXX by XXXX. The representative we spoke with assured that the case was closed and the {$5000.00} initial charge as well as the late fees would all be reversed and our account with XXXX would be closed. We were shocked when we received a bill in XXXX for the {$5000.00} plus interest and late fees. XXXX XXXX XXXX XXXX XXXX provided a response to our complaint and disputed our accusation of fraudulent business practices. The XXXX provided documentation to us that XXXX XXXX did not respond to the complaint for fraudulent business practices. We have received no goods or services for the {$5000.00} charge on the XXXX credit card statement.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,WI,548XX,Older American,Consent provided,Web,2022-10-15,Closed with explanation,Yes,N/A,6088621 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we contacted XXXX by XXXX. The representative we spoke with assured that the case was closed and the {$5000.00} initial charge as well as the late fees would all be reversed and our account with XXXX would be closed. We were shocked when we received a bill in XXXX for the {$5000.00} plus interest and late fees. XXXX XXXX XXXX XXXX XXXX provided a response to our complaint and disputed our accusation of fraudulent business practices. The XXXX provided documentation to us that XXXX XXXX did not respond to the complaint for fraudulent business practices. We have received no goods or services for the {$5000.00} charge on the XXXX credit card statement.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,WI,548XX,Older American,Consent provided,Web,2022-10-15,Closed with explanation,Yes,N/A,6088621 has a 0% timely response rate to CFPB complaints.
The most common issue reported against we contacted XXXX by XXXX. The representative we spoke with assured that the case was closed and the {$5000.00} initial charge as well as the late fees would all be reversed and our account with XXXX would be closed. We were shocked when we received a bill in XXXX for the {$5000.00} plus interest and late fees. XXXX XXXX XXXX XXXX XXXX provided a response to our complaint and disputed our accusation of fraudulent business practices. The XXXX provided documentation to us that XXXX XXXX did not respond to the complaint for fraudulent business practices. We have received no goods or services for the {$5000.00} charge on the XXXX credit card statement.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,WI,548XX,Older American,Consent provided,Web,2022-10-15,Closed with explanation,Yes,N/A,6088621 is "we would certainly have not used that card for any part of the purchase. We believe this is part of the fraudulent" in the "the purchase was not in our home state or within 100 miles of our address" product category.
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