Total complaints
1
Filed since Sinc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we are unable to reimburse you and have closed your claim. '' Wells Fargo is not doing their duty to help us retrieve the funds that were fraudulently wired from our account. Since XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sinc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we are unable to reimburse you and have closed your claim. '' Wells Fargo is not doing their duty to help us retrieve the funds that were fraudulently wired from our account. Since XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my spouse and I have spent hundreds of hours on the phone with Wells Fargo representatives from multiple departments including the ACH Check Fraud Department of the Claims Assistance Center | 1 |
| State | Complaints |
|---|---|
| every representative my spouse and I have spoken to within Wells Fargos Wire Transfer Services Department has mentioned that we should be completing a Hold Harmless letter with our local banker | 1 |
| Issue | Complaints |
|---|---|
| and the Wire Transfer Services Department. On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we are unable to reimburse you and have closed your claim. '' Wells Fargo is not doing their duty to help us retrieve the funds that were fraudulently wired from our account. Since XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Since then, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we are unable to reimburse you and have closed your claim. '' Wells Fargo is not doing their duty to help us retrieve the funds that were fraudulently wired from our account. Since XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my spouse and I have spent hundreds of hours on the phone with Wells Fargo representatives from multiple departments including the ACH Check Fraud Department of the Claims Assistance Center", and the single most common underlying issue is "and the Wire Transfer Services Department. On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we are unable to reimburse you and have closed your claim. '' Wells Fargo is not doing their duty to help us retrieve the funds that were fraudulently wired from our account. Since XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we are unable to reimburse you and have closed your claim. '' Wells Fargo is not doing their duty to help us retrieve the funds that were fraudulently wired from our account. Since XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we are unable to reimburse you and have closed your claim. '' Wells Fargo is not doing their duty to help us retrieve the funds that were fraudulently wired from our account. Since XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against we are unable to reimburse you and have closed your claim. '' Wells Fargo is not doing their duty to help us retrieve the funds that were fraudulently wired from our account. Since XX/XX/XXXX is "and the Wire Transfer Services Department. On XX/XX/XXXX" in the "my spouse and I have spent hundreds of hours on the phone with Wells Fargo representatives from multiple departments including the ACH Check Fraud Department of the Claims Assistance Center" product category.
Read our methodology — how this data is sourced, computed, and verified.