Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we are representing ourselves we hired a modification specialist to do a modification he is not an attorney. Nor do we want to be unaware of what is happening and what is being done.,,PLANET HOME LENDING's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How we are representing ourselves we hired a modification specialist to do a modification he is not an attorney. Nor do we want to be unaware of what is happening and what is being done.,,PLANET HOME LENDING's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| however the attorney never informed us of those in which he was fired and withdrew from the foreclosure case pending in the courts. I hired another person with XXXX XXXX XXXX to do another loan modification. That is under review at this time | 1 |
| State | Complaints |
|---|---|
| LLC,FL,33917,,Consent provided,Web,2022-01-25,Closed with explanation,Yes,N/A,5102642 | 1 |
| Issue | Complaints |
|---|---|
| it is our primary residence and I have a XXXX child. We CAN afford a monthly mortgage payment but it seems they dont have any interest in reviewing another modification package and is pretty determined to foreclose. The previous attorney had filed a FDCPA violation against the lender Planet Home Lending LLC on XX/XX/XXXX we were asked to fill out a W-9 form in which money was received however I do not know how much because the attorney kept it | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
we are representing ourselves we hired a modification specialist to do a modification he is not an attorney. Nor do we want to be unaware of what is happening and what is being done.,,PLANET HOME LENDING has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we are representing ourselves we hired a modification specialist to do a modification he is not an attorney. Nor do we want to be unaware of what is happening and what is being done.,,PLANET HOME LENDING reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "however the attorney never informed us of those in which he was fired and withdrew from the foreclosure case pending in the courts. I hired another person with XXXX XXXX XXXX to do another loan modification. That is under review at this time", and the single most common underlying issue is "it is our primary residence and I have a XXXX child. We CAN afford a monthly mortgage payment but it seems they dont have any interest in reviewing another modification package and is pretty determined to foreclose. The previous attorney had filed a FDCPA violation against the lender Planet Home Lending LLC on XX/XX/XXXX we were asked to fill out a W-9 form in which money was received however I do not know how much because the attorney kept it".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we are representing ourselves we hired a modification specialist to do a modification he is not an attorney. Nor do we want to be unaware of what is happening and what is being done.,,PLANET HOME LENDING: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
we are representing ourselves we hired a modification specialist to do a modification he is not an attorney. Nor do we want to be unaware of what is happening and what is being done.,,PLANET HOME LENDING has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
we are representing ourselves we hired a modification specialist to do a modification he is not an attorney. Nor do we want to be unaware of what is happening and what is being done.,,PLANET HOME LENDING has a 0% timely response rate to CFPB complaints.
The most common issue reported against we are representing ourselves we hired a modification specialist to do a modification he is not an attorney. Nor do we want to be unaware of what is happening and what is being done.,,PLANET HOME LENDING is "it is our primary residence and I have a XXXX child. We CAN afford a monthly mortgage payment but it seems they dont have any interest in reviewing another modification package and is pretty determined to foreclose. The previous attorney had filed a FDCPA violation against the lender Planet Home Lending LLC on XX/XX/XXXX we were asked to fill out a W-9 form in which money was received however I do not know how much because the attorney kept it" in the "however the attorney never informed us of those in which he was fired and withdrew from the foreclosure case pending in the courts. I hired another person with XXXX XXXX XXXX to do another loan modification. That is under review at this time" product category.
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