Total complaints
1
Filed since In e
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows was uninsured! What would have happened if there had been damage to my home or a natural disaster during this time? Is this insurance fraud? Remember's complaint history from CFPB public records. 1 consumers have filed complaints since In e. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In e
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How was uninsured! What would have happened if there had been damage to my home or a natural disaster during this time? Is this insurance fraud? Remember's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| after noticing that my escrow account had not been analyzed and adjusted due to the insurance policy that was paid in full | 1 |
| State | Complaints |
|---|---|
| this fake insurance policy created by West One Capital Group was reasserted to me on several occasions. In XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| my full name and the address of my residence and she was immediately able to find me in the system. The agent then informed me that this policy was never in force due to non-payment and was considered only an estimate ''. This was verified again by an XXXX XXXX representative named XXXX and finally by XXXX XXXX himself. The XXXX XXXX has been extremely helpful in getting to the bottom of this issue and supplied me with all documents need to verify the invalid nature of the policy perpetuated by West One Capital Group. This means that West One Capital Group had never used any of my escrow payment in XXXX and never bothered to place lender-placed insurance on my property. Basically | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
was uninsured! What would have happened if there had been damage to my home or a natural disaster during this time? Is this insurance fraud? Remember has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In e, and the most recent logged activity is In early X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, was uninsured! What would have happened if there had been damage to my home or a natural disaster during this time? Is this insurance fraud? Remember reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after noticing that my escrow account had not been analyzed and adjusted due to the insurance policy that was paid in full", and the single most common underlying issue is "my full name and the address of my residence and she was immediately able to find me in the system. The agent then informed me that this policy was never in force due to non-payment and was considered only an estimate ''. This was verified again by an XXXX XXXX representative named XXXX and finally by XXXX XXXX himself. The XXXX XXXX has been extremely helpful in getting to the bottom of this issue and supplied me with all documents need to verify the invalid nature of the policy perpetuated by West One Capital Group. This means that West One Capital Group had never used any of my escrow payment in XXXX and never bothered to place lender-placed insurance on my property. Basically".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating was uninsured! What would have happened if there had been damage to my home or a natural disaster during this time? Is this insurance fraud? Remember: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
was uninsured! What would have happened if there had been damage to my home or a natural disaster during this time? Is this insurance fraud? Remember has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
was uninsured! What would have happened if there had been damage to my home or a natural disaster during this time? Is this insurance fraud? Remember has a 0% timely response rate to CFPB complaints.
The most common issue reported against was uninsured! What would have happened if there had been damage to my home or a natural disaster during this time? Is this insurance fraud? Remember is "my full name and the address of my residence and she was immediately able to find me in the system. The agent then informed me that this policy was never in force due to non-payment and was considered only an estimate ''. This was verified again by an XXXX XXXX representative named XXXX and finally by XXXX XXXX himself. The XXXX XXXX has been extremely helpful in getting to the bottom of this issue and supplied me with all documents need to verify the invalid nature of the policy perpetuated by West One Capital Group. This means that West One Capital Group had never used any of my escrow payment in XXXX and never bothered to place lender-placed insurance on my property. Basically" in the "after noticing that my escrow account had not been analyzed and adjusted due to the insurance policy that was paid in full" product category.
Read our methodology — how this data is sourced, computed, and verified.