Total complaints
1
Filed since On X
2026 data Public-data reference. official source
was told that my account should have been placed in XXXX due to incorrect billing in XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows was told that my account should have been placed in XXXX due to incorrect billing in XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
was told that my account should have been placed in XXXX due to incorrect billing in XXXX complaint mix by product
- which does 1 100.0% – 0% relief
How was told that my account should have been placed in XXXX due to incorrect billing in XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| which does not show a prior billing date. This billing statement included the XX/XX/XXXX due payment of an additional {$490.00} | 1 |
Top States
| State | Complaints |
|---|---|
| as I was not billed at least XXXX XXXX before my due date. As my account was delinquent from the incorrectly billed XXXX '' balance | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| not the XXXX I had applied for or prior REPAYE income-based payment. My account showed as XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About was told that my account should have been placed in XXXX due to incorrect billing in XXXX
was told that my account should have been placed in XXXX due to incorrect billing in XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, was told that my account should have been placed in XXXX due to incorrect billing in XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which does not show a prior billing date. This billing statement included the XX/XX/XXXX due payment of an additional {$490.00}", and the single most common underlying issue is "not the XXXX I had applied for or prior REPAYE income-based payment. My account showed as XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating was told that my account should have been placed in XXXX due to incorrect billing in XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does was told that my account should have been placed in XXXX due to incorrect billing in XXXX have?
was told that my account should have been placed in XXXX due to incorrect billing in XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does was told that my account should have been placed in XXXX due to incorrect billing in XXXX respond to complaints on time?
was told that my account should have been placed in XXXX due to incorrect billing in XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about was told that my account should have been placed in XXXX due to incorrect billing in XXXX?
The most common issue reported against was told that my account should have been placed in XXXX due to incorrect billing in XXXX is "not the XXXX I had applied for or prior REPAYE income-based payment. My account showed as XXXX" in the "which does not show a prior billing date. This billing statement included the XX/XX/XXXX due payment of an additional {$490.00}" product category.
Read our methodology — how this data is sourced, computed, and verified.
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