Total complaints
1
Filed since At s
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows was told that although this fee may be improper's complaint history from CFPB public records. 1 consumers have filed complaints since At s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since At s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How was told that although this fee may be improper's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| your company incorrectly imposed a {$910.00} fee on my account | 1 |
| State | Complaints |
|---|---|
| there was nothing your company could do. This is completely unacceptable. I am additionally concerned that your company may have reported my account past due to the credit bureaus as a result of this error | 1 |
| Issue | Complaints |
|---|---|
| and the first I received any evidence of this fee was when you recently added it to my mortgage statement showing it as past due ( i.e. see Past Due Amounts - {$910.00} - statement dated XX/XX/XXXX ). I have repeatedly attempted to resolve this error over the phone with your representatives | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
was told that although this fee may be improper has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At s, and the most recent logged activity is At some po, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, was told that although this fee may be improper reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "your company incorrectly imposed a {$910.00} fee on my account", and the single most common underlying issue is "and the first I received any evidence of this fee was when you recently added it to my mortgage statement showing it as past due ( i.e. see Past Due Amounts - {$910.00} - statement dated XX/XX/XXXX ). I have repeatedly attempted to resolve this error over the phone with your representatives".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating was told that although this fee may be improper: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
was told that although this fee may be improper has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
was told that although this fee may be improper has a 0% timely response rate to CFPB complaints.
The most common issue reported against was told that although this fee may be improper is "and the first I received any evidence of this fee was when you recently added it to my mortgage statement showing it as past due ( i.e. see Past Due Amounts - {$910.00} - statement dated XX/XX/XXXX ). I have repeatedly attempted to resolve this error over the phone with your representatives" in the "your company incorrectly imposed a {$910.00} fee on my account" product category.
Read our methodology — how this data is sourced, computed, and verified.