Total complaints
1
Filed since Next
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows was the last payment they allowed me to make ; afterward's complaint history from CFPB public records. 1 consumers have filed complaints since Next. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Next
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How was the last payment they allowed me to make ; afterward's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it came back Denied with an option to Appeal by XX/XX/XXXX. I submitted the Appeal on XX/XX/XXXX and XXXX | 1 |
| State | Complaints |
|---|---|
| they Blocked my online account and Refused All Payments because the loan had matured. They Forced me into Delinquency then sent me a Letter of Default with the Intent to Foreclose on XX/XX/XXXX. Most importantly | 1 |
| Issue | Complaints |
|---|---|
| which is Still Being Reviewed ; as of a letter dated XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
was the last payment they allowed me to make ; afterward has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Next, and the most recent logged activity is Next, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, was the last payment they allowed me to make ; afterward reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it came back Denied with an option to Appeal by XX/XX/XXXX. I submitted the Appeal on XX/XX/XXXX and XXXX", and the single most common underlying issue is "which is Still Being Reviewed ; as of a letter dated XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating was the last payment they allowed me to make ; afterward: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
was the last payment they allowed me to make ; afterward has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
was the last payment they allowed me to make ; afterward has a 0% timely response rate to CFPB complaints.
The most common issue reported against was the last payment they allowed me to make ; afterward is "which is Still Being Reviewed ; as of a letter dated XX/XX/XXXX" in the "it came back Denied with an option to Appeal by XX/XX/XXXX. I submitted the Appeal on XX/XX/XXXX and XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.