was the first page with the monthly payments and total of the loan ; which does not include any leasing fee of {$1200.00}. Nobody tells you about the additional lease/buy option and that is mis-leading. That a very important info for a consumer to know upfront. The first time anyone brought up the leasing fee was XXXX and that was after I called to finalize my last payment.

What the CFPB Record Shows About was the first page with the monthly payments and total of the loan ; which does not include any leasing fee of {$1200.00}. Nobody tells you about the additional lease/buy option and that is mis-leading. That a very important info for a consumer to know upfront. The first time anyone brought up the leasing fee was XXXX and that was after I called to finalize my last payment.

was the first page with the monthly payments and total of the loan ; which does not include any leasing fee of {$1200.00}. Nobody tells you about the additional lease/buy option and that is mis-leading. That a very important info for a consumer to know upfront. The first time anyone brought up the leasing fee was XXXX and that was after I called to finalize my last payment. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, was the first page with the monthly payments and total of the loan ; which does not include any leasing fee of {$1200.00}. Nobody tells you about the additional lease/buy option and that is mis-leading. That a very important info for a consumer to know upfront. The first time anyone brought up the leasing fee was XXXX and that was after I called to finalize my last payment. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called XXXX and spoke to a XXXX. I called to move my final payment of {$410.00} out 2 weeks due to an unexpected emergency and ensure he would not run the card on file. He begins to tell me I owe them another {$1200.00} for handling my loan and stated it was a leasing option. I asked him what he meant and he stated I would have to buyout the lease from XXXX for my transmission. I clarified with him that none of this information was told to me by XXXX ; which is where I agreed and signed the paperwork at. I feel this is a predatory loan as I was at no time was I ever told by XXXX or other employees at XXXX that I was leasing my transmission repairs or that I had the option to buy my repairs. XXXX stated that information was somewhere in my paperwork and I told XXXX I had clarified with XXXX at XXXX the conditions of the loan and the amounts due and was never told I would be leasing my transmission or that I would have an option to buy. By neglecting to provide me with the information", and the single most common underlying issue is "I would not have agreed to the loan and I may not have ever fixed the truck as it is not worth the amount spent. XXXX should disclose the leasing option".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating was the first page with the monthly payments and total of the loan ; which does not include any leasing fee of {$1200.00}. Nobody tells you about the additional lease/buy option and that is mis-leading. That a very important info for a consumer to know upfront. The first time anyone brought up the leasing fee was XXXX and that was after I called to finalize my last payment.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.