Total complaints
1
Filed since Howe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows was that I was very dissatisfied with the transaction and provided in depth details surrounding my expectations and results from the service transaction not being met with this particular entity. Secondly's complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How was that I was very dissatisfied with the transaction and provided in depth details surrounding my expectations and results from the service transaction not being met with this particular entity. Secondly's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| soon it dawned on me that the withdrawn funds is the exact amount of a recently submitted claim regarding disputed debit card transaction ( XX/XX/XXXX ) with the merchant XXXX. On Tuesday | 1 |
| State | Complaints |
|---|---|
| when they sent me that email | 1 |
| Issue | Complaints |
|---|---|
| I received an email from NFCU- Requesting Additional Info : We could use your help! Strong documentation will greatly assist us in recovering the {$380.00} that may have been charged to your debit card in error by XXXX. '' First of all | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
was that I was very dissatisfied with the transaction and provided in depth details surrounding my expectations and results from the service transaction not being met with this particular entity. Secondly has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, was that I was very dissatisfied with the transaction and provided in depth details surrounding my expectations and results from the service transaction not being met with this particular entity. Secondly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "soon it dawned on me that the withdrawn funds is the exact amount of a recently submitted claim regarding disputed debit card transaction ( XX/XX/XXXX ) with the merchant XXXX. On Tuesday", and the single most common underlying issue is "I received an email from NFCU- Requesting Additional Info : We could use your help! Strong documentation will greatly assist us in recovering the {$380.00} that may have been charged to your debit card in error by XXXX. '' First of all".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating was that I was very dissatisfied with the transaction and provided in depth details surrounding my expectations and results from the service transaction not being met with this particular entity. Secondly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
was that I was very dissatisfied with the transaction and provided in depth details surrounding my expectations and results from the service transaction not being met with this particular entity. Secondly has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
was that I was very dissatisfied with the transaction and provided in depth details surrounding my expectations and results from the service transaction not being met with this particular entity. Secondly has a 0% timely response rate to CFPB complaints.
The most common issue reported against was that I was very dissatisfied with the transaction and provided in depth details surrounding my expectations and results from the service transaction not being met with this particular entity. Secondly is "I received an email from NFCU- Requesting Additional Info : We could use your help! Strong documentation will greatly assist us in recovering the {$380.00} that may have been charged to your debit card in error by XXXX. '' First of all" in the "soon it dawned on me that the withdrawn funds is the exact amount of a recently submitted claim regarding disputed debit card transaction ( XX/XX/XXXX ) with the merchant XXXX. On Tuesday" product category.
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