Total complaints
1
Filed since I po
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows was not part of the loan agreement. On XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since I po. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I po
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How was not part of the loan agreement. On XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| not two | 1 |
| State | Complaints |
|---|---|
| they sent me an email stating that I was 31 days past due and in default of the loan agreement which is in violation of our contract. It is also important to note that the online system removed my ability to any online payments as well. Its as if they didnt want me to pay so that they could put me into default. I was in fact only 16 days last and was not being allowed to just make the contractually agreed upon {$480.00} payment which I had tried to make several times since XXXX XXXX . This was very upsetting since I have never made a 30 day late payment in my 21 years of maintaining my credit report. | 1 |
| Issue | Complaints |
|---|---|
| not 30 days late ). At this time my next due date should have been XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
was not part of the loan agreement. On XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I po, and the most recent logged activity is I pointed , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, was not part of the loan agreement. On XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "not two", and the single most common underlying issue is "not 30 days late ). At this time my next due date should have been XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating was not part of the loan agreement. On XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
was not part of the loan agreement. On XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
was not part of the loan agreement. On XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against was not part of the loan agreement. On XXXX XXXX is "not 30 days late ). At this time my next due date should have been XXXX XXXX" in the "not two" product category.
Read our methodology — how this data is sourced, computed, and verified.