Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows was not enough to be treated with basic dignity and respect. At no point did XXXX ever just do what they said they would and charge me $XXXX a month. Their billing practices are so predatory that even 3 months after my phone was stolen XXXX was still charging me full price for a plan and adding carry over charges from after the phone no longer worked! How XXXX can justify billing me more than $XXXX a month for a phone number and cell phone I cant even use is beyond reason.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How was not enough to be treated with basic dignity and respect. At no point did XXXX ever just do what they said they would and charge me $XXXX a month. Their billing practices are so predatory that even 3 months after my phone was stolen XXXX was still charging me full price for a plan and adding carry over charges from after the phone no longer worked! How XXXX can justify billing me more than $XXXX a month for a phone number and cell phone I cant even use is beyond reason.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| call XXXXXXXX and hold the two phones together so that I could talk to them personally to request a new chip. On this call I was informed that my autopay would be changed to $XXXX a month until I could get the new chip activated in order to prevent me from having to pay all of the associated costs | 1 |
| Issue | Complaints |
|---|---|
| taxes | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
was not enough to be treated with basic dignity and respect. At no point did XXXX ever just do what they said they would and charge me $XXXX a month. Their billing practices are so predatory that even 3 months after my phone was stolen XXXX was still charging me full price for a plan and adding carry over charges from after the phone no longer worked! How XXXX can justify billing me more than $XXXX a month for a phone number and cell phone I cant even use is beyond reason. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, was not enough to be treated with basic dignity and respect. At no point did XXXX ever just do what they said they would and charge me $XXXX a month. Their billing practices are so predatory that even 3 months after my phone was stolen XXXX was still charging me full price for a plan and adding carry over charges from after the phone no longer worked! How XXXX can justify billing me more than $XXXX a month for a phone number and cell phone I cant even use is beyond reason. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "call XXXXXXXX and hold the two phones together so that I could talk to them personally to request a new chip. On this call I was informed that my autopay would be changed to $XXXX a month until I could get the new chip activated in order to prevent me from having to pay all of the associated costs", and the single most common underlying issue is "taxes".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating was not enough to be treated with basic dignity and respect. At no point did XXXX ever just do what they said they would and charge me $XXXX a month. Their billing practices are so predatory that even 3 months after my phone was stolen XXXX was still charging me full price for a plan and adding carry over charges from after the phone no longer worked! How XXXX can justify billing me more than $XXXX a month for a phone number and cell phone I cant even use is beyond reason.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
was not enough to be treated with basic dignity and respect. At no point did XXXX ever just do what they said they would and charge me $XXXX a month. Their billing practices are so predatory that even 3 months after my phone was stolen XXXX was still charging me full price for a plan and adding carry over charges from after the phone no longer worked! How XXXX can justify billing me more than $XXXX a month for a phone number and cell phone I cant even use is beyond reason. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
was not enough to be treated with basic dignity and respect. At no point did XXXX ever just do what they said they would and charge me $XXXX a month. Their billing practices are so predatory that even 3 months after my phone was stolen XXXX was still charging me full price for a plan and adding carry over charges from after the phone no longer worked! How XXXX can justify billing me more than $XXXX a month for a phone number and cell phone I cant even use is beyond reason. has a 0% timely response rate to CFPB complaints.
The most common issue reported against was not enough to be treated with basic dignity and respect. At no point did XXXX ever just do what they said they would and charge me $XXXX a month. Their billing practices are so predatory that even 3 months after my phone was stolen XXXX was still charging me full price for a plan and adding carry over charges from after the phone no longer worked! How XXXX can justify billing me more than $XXXX a month for a phone number and cell phone I cant even use is beyond reason. is "taxes" in the "call XXXXXXXX and hold the two phones together so that I could talk to them personally to request a new chip. On this call I was informed that my autopay would be changed to $XXXX a month until I could get the new chip activated in order to prevent me from having to pay all of the associated costs" product category.
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