Total complaints
1
Filed since They
2026 data Public-data reference. official source
was I informed I was not qualified because I had the wrong type of loan.
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows was I informed I was not qualified because I had the wrong type of loan.'s complaint history from CFPB public records. 1 consumers have filed complaints since They. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
They
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
was I informed I was not qualified because I had the wrong type of loan. complaint mix by product
- and that 1 100.0% – 0% relief
How was I informed I was not qualified because I had the wrong type of loan.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and that my loan type was not eligible. In XX/XX/XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Navient never put me on track ( in this case inform me about a Direct Loan | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About was I informed I was not qualified because I had the wrong type of loan.
was I informed I was not qualified because I had the wrong type of loan. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to They, and the most recent logged activity is They state, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, was I informed I was not qualified because I had the wrong type of loan. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and that my loan type was not eligible. In XX/XX/XXXX", and the single most common underlying issue is "Navient never put me on track ( in this case inform me about a Direct Loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating was I informed I was not qualified because I had the wrong type of loan.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does was I informed I was not qualified because I had the wrong type of loan. have?
was I informed I was not qualified because I had the wrong type of loan. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does was I informed I was not qualified because I had the wrong type of loan. respond to complaints on time?
was I informed I was not qualified because I had the wrong type of loan. has a 0% timely response rate to CFPB complaints.
What is the most common complaint about was I informed I was not qualified because I had the wrong type of loan.?
The most common issue reported against was I informed I was not qualified because I had the wrong type of loan. is "Navient never put me on track ( in this case inform me about a Direct Loan" in the "and that my loan type was not eligible. In XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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