Total complaints
1
Filed since But
2026 data Public-data reference. official source
was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273's complaint history from CFPB public records. 1 consumers have filed complaints since But . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
But
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273 complaint mix by product
- after Id 1 100.0% – 0% relief
How was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| after Id already made payments | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and applied retroactively through XXXX making my payments ineligible suddenly. They told me it was because an IDR application was left open. I began requesting that they immediately remove the application and the forebearance | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273
was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to But , and the most recent logged activity is But then a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after Id already made payments", and the single most common underlying issue is "and applied retroactively through XXXX making my payments ineligible suddenly. They told me it was because an IDR application was left open. I began requesting that they immediately remove the application and the forebearance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273 have?
was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273 respond to complaints on time?
was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273 has a 0% timely response rate to CFPB complaints.
What is the most common complaint about was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273?
The most common issue reported against was given a resolutions case number of XXXX and then was told it would be done in XXXX business days. Its still not done.,,MOHELA,NJ,07003,,Consent provided,Web,2025-05-11,Untimely response,No,N/A,13450273 is "and applied retroactively through XXXX making my payments ineligible suddenly. They told me it was because an IDR application was left open. I began requesting that they immediately remove the application and the forebearance" in the "after Id already made payments" product category.
Read our methodology — how this data is sourced, computed, and verified.
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