Total complaints
1
Filed since Isn'
2026 data Public-data reference. official source
waited on hold for XXXX minutes ( which I had to do each time I called XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows waited on hold for XXXX minutes ( which I had to do each time I called XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Isn'. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Isn'
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
waited on hold for XXXX minutes ( which I had to do each time I called XXXX complaint mix by product
- because they 1 100.0% – 0% relief
How waited on hold for XXXX minutes ( which I had to do each time I called XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| because they did not have access to payment history to verify the date of first delinquency | 1 |
Top States
| State | Complaints |
|---|---|
| but this time a message came on saying that the department was closed for the day. It feels as though they were open | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and they close at XXXX. The person on from the credit reporting department said he would transfer me to customer service | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About waited on hold for XXXX minutes ( which I had to do each time I called XXXX
waited on hold for XXXX minutes ( which I had to do each time I called XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Isn', and the most recent logged activity is Isn't it u, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, waited on hold for XXXX minutes ( which I had to do each time I called XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "because they did not have access to payment history to verify the date of first delinquency", and the single most common underlying issue is "and they close at XXXX. The person on from the credit reporting department said he would transfer me to customer service".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating waited on hold for XXXX minutes ( which I had to do each time I called XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does waited on hold for XXXX minutes ( which I had to do each time I called XXXX have?
waited on hold for XXXX minutes ( which I had to do each time I called XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does waited on hold for XXXX minutes ( which I had to do each time I called XXXX respond to complaints on time?
waited on hold for XXXX minutes ( which I had to do each time I called XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about waited on hold for XXXX minutes ( which I had to do each time I called XXXX?
The most common issue reported against waited on hold for XXXX minutes ( which I had to do each time I called XXXX is "and they close at XXXX. The person on from the credit reporting department said he would transfer me to customer service" in the "because they did not have access to payment history to verify the date of first delinquency" product category.
Read our methodology — how this data is sourced, computed, and verified.
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