Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows waited's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How waited's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called the fraud department once again to find what happened. They asked for my reference number '' or filing number. '' I didn't have such numbers and didnt know what they meant. I could not even start a conversation. I rushed to my branch and talked with the branch manager XXXX XXXX ( Now I decided to keep record of contact names ). He was eager to help and called the fraud department for me. I talked with XXXX ( or XXXX ) on the phone. She wanted to text to my cell phone to verify my identity. But my web-based XXXX XXXX number does not work without Wi-Fi. XXXX suggested to call from a place with WIFI connection. From home | 1 |
| State | Complaints |
|---|---|
| and waited ... The letter never arrived. I had to start an official complaint process. | 1 |
| Issue | Complaints |
|---|---|
| she said she can send a verification code by land mail. It seemed like I had the same process already | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
waited has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, waited reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called the fraud department once again to find what happened. They asked for my reference number '' or filing number. '' I didn't have such numbers and didnt know what they meant. I could not even start a conversation. I rushed to my branch and talked with the branch manager XXXX XXXX ( Now I decided to keep record of contact names ). He was eager to help and called the fraud department for me. I talked with XXXX ( or XXXX ) on the phone. She wanted to text to my cell phone to verify my identity. But my web-based XXXX XXXX number does not work without Wi-Fi. XXXX suggested to call from a place with WIFI connection. From home", and the single most common underlying issue is "she said she can send a verification code by land mail. It seemed like I had the same process already".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating waited: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
waited has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
waited has a 0% timely response rate to CFPB complaints.
The most common issue reported against waited is "she said she can send a verification code by land mail. It seemed like I had the same process already" in the "I called the fraud department once again to find what happened. They asked for my reference number '' or filing number. '' I didn't have such numbers and didnt know what they meant. I could not even start a conversation. I rushed to my branch and talked with the branch manager XXXX XXXX ( Now I decided to keep record of contact names ). He was eager to help and called the fraud department for me. I talked with XXXX ( or XXXX ) on the phone. She wanted to text to my cell phone to verify my identity. But my web-based XXXX XXXX number does not work without Wi-Fi. XXXX suggested to call from a place with WIFI connection. From home" product category.
Read our methodology — how this data is sourced, computed, and verified.