Total complaints
2
Filed since I im
2026 data Public-data reference. official source
wait on hold
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows wait on hold's complaint history from CFPB public records. 2 consumers have filed complaints since I im. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
I im
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
wait on hold complaint mix by product
- I spent 1 50.0% – 0% relief
- XXXX. I 1 50.0% – 0% relief
How wait on hold's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I spent time calling to report the issue. On Day XXXX | 1 |
| XXXX. I tried to explain to her the confusing order of events as Id been informed and that GA will not print my title. I told her that they insisted XXXX must print the title. She told me that they do not print titles and they have not received a title. She told me that she could not call the title department and that she was not sure what the notes on the account meant | 1 |
Top States
| State | Complaints |
|---|---|
| be transferred | 1 |
| rehash my entire story | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| only to be told to call a number and wait again. On Day XXXX | 1 |
| so she marked the email as urgent. I asked her if she could contact me after getting a response | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About wait on hold
wait on hold has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I im, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, wait on hold reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spent time calling to report the issue. On Day XXXX", and the single most common underlying issue is "only to be told to call a number and wait again. On Day XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating wait on hold: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does wait on hold have?
wait on hold has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does wait on hold respond to complaints on time?
wait on hold has a 0% timely response rate to CFPB complaints.
What is the most common complaint about wait on hold?
The most common issue reported against wait on hold is "only to be told to call a number and wait again. On Day XXXX" in the "I spent time calling to report the issue. On Day XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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