voided check and did everything what I was told and now they are saying different stuff and still not sending me statements. I tried to create an online log in

What the CFPB Record Shows About voided check and did everything what I was told and now they are saying different stuff and still not sending me statements. I tried to create an online log in

voided check and did everything what I was told and now they are saying different stuff and still not sending me statements. I tried to create an online log in has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to See , and the most recent logged activity is See review, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, voided check and did everything what I was told and now they are saying different stuff and still not sending me statements. I tried to create an online log in reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "startingXX/XX/XXXX. I have been trying to call and have only got recordings ... Including a recording saying I would receive a call back since Wells Fargo sold/ transferred our home loan to this company. We were supposed to receive a welcome packet '' which never happened. We received ... from Wells Fargo", and the single most common underlying issue is "etc. Can anyone help with this? Very concerned! XXXX took over my loan from Wells Fargo in XX/XX/XXXX and it's been a nightmare since. I can't believe a company can exist like this and with all complaints nothing can be done to get them out of business. I requested monthly statements from them because I'd like to see what's on my loan".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating voided check and did everything what I was told and now they are saying different stuff and still not sending me statements. I tried to create an online log in: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.