Total complaints
2
Filed since FCRA
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows violating their duty to investigate and correct.'s complaint history from CFPB public records. 2 consumers have filed complaints since FCRA. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since FCRA
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How violating their duty to investigate and correct.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX and Nissan must ensure accuracy and conduct reasonable investigations of disputes. The provided transaction history shows inconsistencies | 1 |
| Spring Oaks and XXXX must ensure accuracy and conduct reasonable investigations of disputes. The provided transaction history shows inconsistencies | 1 |
| Issue | Complaints |
|---|---|
| without proof these fees were agreed upon in the original contract or lawful under Florida law. The date of first delinquency ( DOFD ) leading to charge-off is not clearly stated ; based on the history | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
violating their duty to investigate and correct. has accumulated 2 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to FCRA, and the most recent logged activity is FCRA Viola, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, violating their duty to investigate and correct. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX and Nissan must ensure accuracy and conduct reasonable investigations of disputes. The provided transaction history shows inconsistencies", and the single most common underlying issue is "without proof these fees were agreed upon in the original contract or lawful under Florida law. The date of first delinquency ( DOFD ) leading to charge-off is not clearly stated ; based on the history".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating violating their duty to investigate and correct.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
violating their duty to investigate and correct. has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
violating their duty to investigate and correct. has a 0% timely response rate to CFPB complaints.
The most common issue reported against violating their duty to investigate and correct. is "without proof these fees were agreed upon in the original contract or lawful under Florida law. The date of first delinquency ( DOFD ) leading to charge-off is not clearly stated ; based on the history" in the "XXXX XXXX and Nissan must ensure accuracy and conduct reasonable investigations of disputes. The provided transaction history shows inconsistencies" product category.
Read our methodology — how this data is sourced, computed, and verified.