Total complaints
22
Filed since On X
22 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
22 consumer complaints filed with the CFPB
This profile shows violating 611s mandate for a reasonable reinvestigation and transparency. Their actions contravene established precedent's complaint history from CFPB public records. 22 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
22
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How violating 611s mandate for a reasonable reinvestigation and transparency. Their actions contravene established precedent's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I disputed several fraudulent accounts and provided Equifax with all necessary documents | 10 |
| I disputed several fraudulent accounts and provided Experian with all necessary documents | 8 |
| I disputed several fraudulent accounts and provided TransUnion with all necessary documents | 3 |
| I disputed several fraudulent accounts and provided Transunion with all necessary documents | 1 |
| State | Complaints |
|---|---|
| such as Andrews v. TRW Inc. and Menashe v. Bank of New York | 8 |
| such as XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | 2 |
| such as XXXX XXXX XXXX XXXX and XXXX XXXX Bank XXXX New York | 1 |
| such as XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX | 1 |
| such as XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX XXXX which affirm the rights of consumers to accurate reporting and proper investigation of disputes. This pattern of non-compliance with statutory obligations and disregard for the CFPBs 2012 bulletin underscores Experian 's failure to uphold consumer protections under the FCRA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,31322,,Consent provided,Web,2025-08-04,Closed with explanation,Yes,N/A,15067769 | 1 |
| such as XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX XXXX which affirm the rights of consumers to accurate reporting and proper investigation of disputes. This pattern of non-compliance with statutory obligations and disregard for the CFPBs XXXX bulletin underscores Equifaxs failure to uphold consumer protections under the FCRA. I respectfully request immediate removal of the fraudulent accounts | 1 |
| such as XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX XXXX which affirm the rights of consumers to accurate reporting and proper investigation of disputes. This pattern of non-compliance with statutory obligations and disregard for the CFPBs XXXX bulletin underscores TransUnion 's failure to uphold consumer protections under the FCRA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| such as Andrews v. TRW Inc. and Menashe v. XXXX XXXX XXXX XXXX | 1 |
| such as XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| such as XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX which affirm the rights of consumers to accurate reporting and proper investigation of disputes. This pattern of non-compliance with statutory obligations and disregard for the CFPBs XXXX bulletin underscores Experians failure to uphold consumer protections under the FCRA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33311,,Consent provided,Web,2025-07-04,Closed with explanation,Yes,N/A,14434422 | 1 |
| such as XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX which affirm the rights of consumers to accurate reporting and proper investigation of disputes. This pattern of non-compliance with statutory obligations and disregard for the CFPBs XXXX bulletin underscores Equifax 's failure to uphold consumer protections under the FCRA.,,EQUIFAX | 1 |
| such as XXXX XXXX XXXX XXXX and XXXXXXXX XXXX XXXX XXXX XXXX XXXX which affirm the rights of consumers to accurate reporting and proper investigation of disputes. This pattern of non-compliance with statutory obligations and disregard for the CFPBs XXXX bulletin underscores Experian 's failure to uphold consumer protections under the FCRA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,23322,,Consent provided,Web,2025-08-14,Closed with explanation,Yes,N/A,15285360 | 1 |
| such as XXXX XXXX XXXX XXXX and XXXX XXXX XXXX of New York | 1 |
| such as XXXX XXXX XXXX XXXX and XXXXXXXX XXXX XXXX XXXX XXXX XXXX which affirm the rights of consumers to accurate reporting and proper investigation of disputes. This pattern of non-compliance with statutory obligations and disregard for the CFPBs XXXX bulletin underscores Equifax 's failure to uphold consumer protections under the FCRA.,,EQUIFAX | 1 |
| Issue | Complaints |
|---|---|
| proof of address | 22 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
violating 611s mandate for a reasonable reinvestigation and transparency. Their actions contravene established precedent has accumulated 22 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 22 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, violating 611s mandate for a reasonable reinvestigation and transparency. Their actions contravene established precedent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I disputed several fraudulent accounts and provided Equifax with all necessary documents", and the single most common underlying issue is "proof of address".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating violating 611s mandate for a reasonable reinvestigation and transparency. Their actions contravene established precedent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
violating 611s mandate for a reasonable reinvestigation and transparency. Their actions contravene established precedent has received 22 consumer complaints filed with the Consumer Financial Protection Bureau.
violating 611s mandate for a reasonable reinvestigation and transparency. Their actions contravene established precedent has a 0% timely response rate to CFPB complaints.
The most common issue reported against violating 611s mandate for a reasonable reinvestigation and transparency. Their actions contravene established precedent is "proof of address" in the "I disputed several fraudulent accounts and provided Equifax with all necessary documents" product category.
Read our methodology — how this data is sourced, computed, and verified.