Total complaints
1
Filed since To h
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows violated the Federal Fair Housing Act as they acted on a stereotype's complaint history from CFPB public records. 1 consumers have filed complaints since To h. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To h
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How violated the Federal Fair Housing Act as they acted on a stereotype's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| even though there was no CD delivered in a timely manner. We were suppose to know before what we owed | 1 |
| State | Complaints |
|---|---|
| delaying our mortgage application as they found out the buyers were expecting. They called us and told us you did n't tell me you were XXXX '' As if that would be an issue. Upon hearing of the news | 1 |
| Issue | Complaints |
|---|---|
| the fact that Chase did not move timely while were in escrow and not subject to default - to finalize our file so we would be approved was wrong. The fact that the title company had to continuously call/email our loan officer to get information and they took it upon themselves to provide what they thought was needed to avoid delay is not right. ( Escrow notified Chase over 30 days before we were set to close that we had too many credits. Chase never informed us of this | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
violated the Federal Fair Housing Act as they acted on a stereotype has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To h, and the most recent logged activity is To have su, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, violated the Federal Fair Housing Act as they acted on a stereotype reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "even though there was no CD delivered in a timely manner. We were suppose to know before what we owed", and the single most common underlying issue is "the fact that Chase did not move timely while were in escrow and not subject to default - to finalize our file so we would be approved was wrong. The fact that the title company had to continuously call/email our loan officer to get information and they took it upon themselves to provide what they thought was needed to avoid delay is not right. ( Escrow notified Chase over 30 days before we were set to close that we had too many credits. Chase never informed us of this".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating violated the Federal Fair Housing Act as they acted on a stereotype: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
violated the Federal Fair Housing Act as they acted on a stereotype has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
violated the Federal Fair Housing Act as they acted on a stereotype has a 0% timely response rate to CFPB complaints.
The most common issue reported against violated the Federal Fair Housing Act as they acted on a stereotype is "the fact that Chase did not move timely while were in escrow and not subject to default - to finalize our file so we would be approved was wrong. The fact that the title company had to continuously call/email our loan officer to get information and they took it upon themselves to provide what they thought was needed to avoid delay is not right. ( Escrow notified Chase over 30 days before we were set to close that we had too many credits. Chase never informed us of this" in the "even though there was no CD delivered in a timely manner. We were suppose to know before what we owed" product category.
Read our methodology — how this data is sourced, computed, and verified.