Total complaints
1
Filed since Cong
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows via telephone. She stated this would take 2-3 business days to take effect and not to worry in the meantime. As the refund had not cleared that week's complaint history from CFPB public records. 1 consumers have filed complaints since Cong. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Cong
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How via telephone. She stated this would take 2-3 business days to take effect and not to worry in the meantime. As the refund had not cleared that week's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I wanted to take the opportunity to provide the following information : I had the pleasure of speaking with XXXX today in the Kentucky office | 1 |
| State | Complaints |
|---|---|
| I made the decision to contact XXXX again on that Friday | 1 |
| Issue | Complaints |
|---|---|
| XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
via telephone. She stated this would take 2-3 business days to take effect and not to worry in the meantime. As the refund had not cleared that week has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Cong, and the most recent logged activity is Congruent , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, via telephone. She stated this would take 2-3 business days to take effect and not to worry in the meantime. As the refund had not cleared that week reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I wanted to take the opportunity to provide the following information : I had the pleasure of speaking with XXXX today in the Kentucky office", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating via telephone. She stated this would take 2-3 business days to take effect and not to worry in the meantime. As the refund had not cleared that week: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
via telephone. She stated this would take 2-3 business days to take effect and not to worry in the meantime. As the refund had not cleared that week has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
via telephone. She stated this would take 2-3 business days to take effect and not to worry in the meantime. As the refund had not cleared that week has a 0% timely response rate to CFPB complaints.
The most common issue reported against via telephone. She stated this would take 2-3 business days to take effect and not to worry in the meantime. As the refund had not cleared that week is "XXXX" in the "I wanted to take the opportunity to provide the following information : I had the pleasure of speaking with XXXX today in the Kentucky office" product category.
Read our methodology — how this data is sourced, computed, and verified.