Total complaints
1
Filed since Purc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows VA - already had auto pay setup for XX/XX/XXXX payment and had to cancel due to service provider transfer - mailed check so it would still be timely/setup new auto draft payment for XX/XX/XXXX payment to new servicing provider contact Emailed County property tax notice to XXXX on XX/XX/XXXX - {$360.00} due by XX/XX/XXXX {$360.00} escrow payment disbursed to XXXX County for county property taxes on XX/XX/XXXX Emailed City property tax notice to XXXX on XX/XX/XXXX - {$81.00} due by XX/XX/XXXX Received notice from Mid America Mortgage via letter dated XX/XX/XXXX concerning XXXX payment being drawn on XX/XX/XXXX due to another service provider change effective XX/XX/XXXX Received notice from XXXX that servicing was being transferred via letter dated XX/XX/XXXX to Mid America Mortgage's complaint history from CFPB public records. 1 consumers have filed complaints since Purc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Purc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How VA - already had auto pay setup for XX/XX/XXXX payment and had to cancel due to service provider transfer - mailed check so it would still be timely/setup new auto draft payment for XX/XX/XXXX payment to new servicing provider contact Emailed County property tax notice to XXXX on XX/XX/XXXX - {$360.00} due by XX/XX/XXXX {$360.00} escrow payment disbursed to XXXX County for county property taxes on XX/XX/XXXX Emailed City property tax notice to XXXX on XX/XX/XXXX - {$81.00} due by XX/XX/XXXX Received notice from Mid America Mortgage via letter dated XX/XX/XXXX concerning XXXX payment being drawn on XX/XX/XXXX due to another service provider change effective XX/XX/XXXX Received notice from XXXX that servicing was being transferred via letter dated XX/XX/XXXX to Mid America Mortgage's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Inc. XXXX XXXX XXXX XXXX with payment info to XXXX XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| XXXX | 1 |
| Issue | Complaints |
|---|---|
| PA on XX/XX/XXXX - due date of first mortgage payment is XX/XX/XXXX Received notice from XXXX that servicing was being transferred via letter dated XX/XX/XXXX from Mid America Mortgage | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
VA - already had auto pay setup for XX/XX/XXXX payment and had to cancel due to service provider transfer - mailed check so it would still be timely/setup new auto draft payment for XX/XX/XXXX payment to new servicing provider contact Emailed County property tax notice to XXXX on XX/XX/XXXX - {$360.00} due by XX/XX/XXXX {$360.00} escrow payment disbursed to XXXX County for county property taxes on XX/XX/XXXX Emailed City property tax notice to XXXX on XX/XX/XXXX - {$81.00} due by XX/XX/XXXX Received notice from Mid America Mortgage via letter dated XX/XX/XXXX concerning XXXX payment being drawn on XX/XX/XXXX due to another service provider change effective XX/XX/XXXX Received notice from XXXX that servicing was being transferred via letter dated XX/XX/XXXX to Mid America Mortgage has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Purc, and the most recent logged activity is Purchase o, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, VA - already had auto pay setup for XX/XX/XXXX payment and had to cancel due to service provider transfer - mailed check so it would still be timely/setup new auto draft payment for XX/XX/XXXX payment to new servicing provider contact Emailed County property tax notice to XXXX on XX/XX/XXXX - {$360.00} due by XX/XX/XXXX {$360.00} escrow payment disbursed to XXXX County for county property taxes on XX/XX/XXXX Emailed City property tax notice to XXXX on XX/XX/XXXX - {$81.00} due by XX/XX/XXXX Received notice from Mid America Mortgage via letter dated XX/XX/XXXX concerning XXXX payment being drawn on XX/XX/XXXX due to another service provider change effective XX/XX/XXXX Received notice from XXXX that servicing was being transferred via letter dated XX/XX/XXXX to Mid America Mortgage reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Inc. XXXX XXXX XXXX XXXX with payment info to XXXX XXXX XXXX", and the single most common underlying issue is "PA on XX/XX/XXXX - due date of first mortgage payment is XX/XX/XXXX Received notice from XXXX that servicing was being transferred via letter dated XX/XX/XXXX from Mid America Mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating VA - already had auto pay setup for XX/XX/XXXX payment and had to cancel due to service provider transfer - mailed check so it would still be timely/setup new auto draft payment for XX/XX/XXXX payment to new servicing provider contact Emailed County property tax notice to XXXX on XX/XX/XXXX - {$360.00} due by XX/XX/XXXX {$360.00} escrow payment disbursed to XXXX County for county property taxes on XX/XX/XXXX Emailed City property tax notice to XXXX on XX/XX/XXXX - {$81.00} due by XX/XX/XXXX Received notice from Mid America Mortgage via letter dated XX/XX/XXXX concerning XXXX payment being drawn on XX/XX/XXXX due to another service provider change effective XX/XX/XXXX Received notice from XXXX that servicing was being transferred via letter dated XX/XX/XXXX to Mid America Mortgage: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
VA - already had auto pay setup for XX/XX/XXXX payment and had to cancel due to service provider transfer - mailed check so it would still be timely/setup new auto draft payment for XX/XX/XXXX payment to new servicing provider contact Emailed County property tax notice to XXXX on XX/XX/XXXX - {$360.00} due by XX/XX/XXXX {$360.00} escrow payment disbursed to XXXX County for county property taxes on XX/XX/XXXX Emailed City property tax notice to XXXX on XX/XX/XXXX - {$81.00} due by XX/XX/XXXX Received notice from Mid America Mortgage via letter dated XX/XX/XXXX concerning XXXX payment being drawn on XX/XX/XXXX due to another service provider change effective XX/XX/XXXX Received notice from XXXX that servicing was being transferred via letter dated XX/XX/XXXX to Mid America Mortgage has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
VA - already had auto pay setup for XX/XX/XXXX payment and had to cancel due to service provider transfer - mailed check so it would still be timely/setup new auto draft payment for XX/XX/XXXX payment to new servicing provider contact Emailed County property tax notice to XXXX on XX/XX/XXXX - {$360.00} due by XX/XX/XXXX {$360.00} escrow payment disbursed to XXXX County for county property taxes on XX/XX/XXXX Emailed City property tax notice to XXXX on XX/XX/XXXX - {$81.00} due by XX/XX/XXXX Received notice from Mid America Mortgage via letter dated XX/XX/XXXX concerning XXXX payment being drawn on XX/XX/XXXX due to another service provider change effective XX/XX/XXXX Received notice from XXXX that servicing was being transferred via letter dated XX/XX/XXXX to Mid America Mortgage has a 0% timely response rate to CFPB complaints.
The most common issue reported against VA - already had auto pay setup for XX/XX/XXXX payment and had to cancel due to service provider transfer - mailed check so it would still be timely/setup new auto draft payment for XX/XX/XXXX payment to new servicing provider contact Emailed County property tax notice to XXXX on XX/XX/XXXX - {$360.00} due by XX/XX/XXXX {$360.00} escrow payment disbursed to XXXX County for county property taxes on XX/XX/XXXX Emailed City property tax notice to XXXX on XX/XX/XXXX - {$81.00} due by XX/XX/XXXX Received notice from Mid America Mortgage via letter dated XX/XX/XXXX concerning XXXX payment being drawn on XX/XX/XXXX due to another service provider change effective XX/XX/XXXX Received notice from XXXX that servicing was being transferred via letter dated XX/XX/XXXX to Mid America Mortgage is "PA on XX/XX/XXXX - due date of first mortgage payment is XX/XX/XXXX Received notice from XXXX that servicing was being transferred via letter dated XX/XX/XXXX from Mid America Mortgage" in the "Inc. XXXX XXXX XXXX XXXX with payment info to XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.