Total complaints
10
Filed since Expe
2026 data Public-data reference. official source
utility bills
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows utility bills's complaint history from CFPB public records. 10 consumers have filed complaints since Expe. The company has a 0% timely response rate and has provided relief in 0% of cases.
10
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
9
States Active
Expe
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
utility bills complaint mix by product
- I formally 2 25.0% – 0% relief
- XXXX 1 12.5% – 0% relief
- Equifax included 1 12.5% – 0% relief
- XXXX XXXX 1 12.5% – 0% relief
- IL XXXX 1 12.5% – 0% relief
- which they 1 12.5% – 0% relief
- OR I 1 12.5% – 0% relief
How utility bills's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I formally dispute the validity of this debt | 2 |
| XXXX | 1 |
| Equifax included an address that I have never resided at | 1 |
| XXXX XXXX | 1 |
| IL XXXX Address This address is being wrongfully reported as associated with me. I have no valid | 1 |
| which they need to verify. Still | 1 |
| OR I will ask that your governmental agency intervene and compel the Bank to do so. If the Bank will not voluntarily comply with my request to unfreeze the account and pay applicable accrued interest | 1 |
| and there seems to be no way to actually get to an agent to discuss this issue | 1 |
| Experian included an address that I have never resided at | 1 |
Top States
| State | Complaints |
|---|---|
| bank overdraft charges | 2 |
| and hardship letter ). We sent it to them at least 10 times. It kept getting lost '' or not received ''. We had to file Chapter XXXX to stop them from foreclosing. XXXX XXXX we began a trial modification ''. XXXX XXXX we got a permanent modification. We were paying on time at a comfortable payment. XXXX XXXX BoA sold our mortgage to XXXX XXXX XXXX. | 1 |
| and official government correspondence which confirm my actual residence at XXXX XXXX XXXX XXXX XXXX | 1 |
| and hardship letter ). We sent it to them at least 10 times. It kept getting lost '' or not received ''. We had to file Chapter XXXX to stop them from foreclosing. XXXX XXXX we began a trial modification ''. XXXX XXXX we got a permanent modification. We were paying on time at a comfortable payment. XXXX XXXX XXXX sold our mortgage to Carrington Mortgage Services. | 1 |
| or government-issued identification linking me to this address | 1 |
| auto loan payments | 1 |
| etc because this is my PRIMARY ACCOUNT ( for example : because of missed payment due to account being frozen | 1 |
| and social security card to their address. Needless to say | 1 |
| and official government correspondence which confirm my actual residence at [ Your Correct Address ]. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| medical debts | 2 |
| XXXX | 2 |
| Georgia XXXX To clarify | 2 |
| or legal connection to this address and I never resided at or used this location for any financial obligation. Under FCRA 1681e ( b ) | 1 |
| not electronically. Since we have no access to our USAA Federal Savings banking accounts | 1 |
| thus depriving me of funds to pay for my basic needs ( 5 ) Any excess money owned as a result of late and missed payments for needs | 1 |
| and receive timely help on this sensitive | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About utility bills
utility bills has accumulated 10 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Expe, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, utility bills reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I formally dispute the validity of this debt", and the single most common underlying issue is "medical debts".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating utility bills: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does utility bills have?
utility bills has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Does utility bills respond to complaints on time?
utility bills has a 0% timely response rate to CFPB complaints.
What is the most common complaint about utility bills?
The most common issue reported against utility bills is "medical debts" in the "I formally dispute the validity of this debt" product category.
Read our methodology — how this data is sourced, computed, and verified.
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