Total complaints
1
Filed since Didn
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows UT XXXX. Which was fortuitous as the bank set their system up that XXXX could not XXXX out the account ; every month for almost XXXX XXXX months I was on the phone with XXXX and XXXX was supposedly trying to get their system to do what she wanted and every month I would get another bill with late fees and fines. The bills eventually stopped coming but that wasnt the end. For years now's complaint history from CFPB public records. 1 consumers have filed complaints since Didn. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Didn
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How UT XXXX. Which was fortuitous as the bank set their system up that XXXX could not XXXX out the account ; every month for almost XXXX XXXX months I was on the phone with XXXX and XXXX was supposedly trying to get their system to do what she wanted and every month I would get another bill with late fees and fines. The bills eventually stopped coming but that wasnt the end. For years now's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| when they sent me a bill for {$160.00} for fines and late fees. Called the bank on XXXX and spoke with XXXX at XXXX and XXXX at XXXX. They both agreed that I was not late as they had not sent a bill. They initially said I should have gone online to pay the bill at the Harbor Freight website | 1 |
| State | Complaints |
|---|---|
| XXXX dispute reports later at XXXX | 1 |
| Issue | Complaints |
|---|---|
| on top of the store being a XXXX XXXX and it was on the Merchant to send a bill before claiming the bill was past due. They agreed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
UT XXXX. Which was fortuitous as the bank set their system up that XXXX could not XXXX out the account ; every month for almost XXXX XXXX months I was on the phone with XXXX and XXXX was supposedly trying to get their system to do what she wanted and every month I would get another bill with late fees and fines. The bills eventually stopped coming but that wasnt the end. For years now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Didn, and the most recent logged activity is Didnt hear, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, UT XXXX. Which was fortuitous as the bank set their system up that XXXX could not XXXX out the account ; every month for almost XXXX XXXX months I was on the phone with XXXX and XXXX was supposedly trying to get their system to do what she wanted and every month I would get another bill with late fees and fines. The bills eventually stopped coming but that wasnt the end. For years now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "when they sent me a bill for {$160.00} for fines and late fees. Called the bank on XXXX and spoke with XXXX at XXXX and XXXX at XXXX. They both agreed that I was not late as they had not sent a bill. They initially said I should have gone online to pay the bill at the Harbor Freight website", and the single most common underlying issue is "on top of the store being a XXXX XXXX and it was on the Merchant to send a bill before claiming the bill was past due. They agreed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating UT XXXX. Which was fortuitous as the bank set their system up that XXXX could not XXXX out the account ; every month for almost XXXX XXXX months I was on the phone with XXXX and XXXX was supposedly trying to get their system to do what she wanted and every month I would get another bill with late fees and fines. The bills eventually stopped coming but that wasnt the end. For years now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
UT XXXX. Which was fortuitous as the bank set their system up that XXXX could not XXXX out the account ; every month for almost XXXX XXXX months I was on the phone with XXXX and XXXX was supposedly trying to get their system to do what she wanted and every month I would get another bill with late fees and fines. The bills eventually stopped coming but that wasnt the end. For years now has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
UT XXXX. Which was fortuitous as the bank set their system up that XXXX could not XXXX out the account ; every month for almost XXXX XXXX months I was on the phone with XXXX and XXXX was supposedly trying to get their system to do what she wanted and every month I would get another bill with late fees and fines. The bills eventually stopped coming but that wasnt the end. For years now has a 0% timely response rate to CFPB complaints.
The most common issue reported against UT XXXX. Which was fortuitous as the bank set their system up that XXXX could not XXXX out the account ; every month for almost XXXX XXXX months I was on the phone with XXXX and XXXX was supposedly trying to get their system to do what she wanted and every month I would get another bill with late fees and fines. The bills eventually stopped coming but that wasnt the end. For years now is "on top of the store being a XXXX XXXX and it was on the Merchant to send a bill before claiming the bill was past due. They agreed" in the "when they sent me a bill for {$160.00} for fines and late fees. Called the bank on XXXX and spoke with XXXX at XXXX and XXXX at XXXX. They both agreed that I was not late as they had not sent a bill. They initially said I should have gone online to pay the bill at the Harbor Freight website" product category.
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