Total complaints
4
Filed since 15 U
2026 data Public-data reference. official source
uses
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows uses's complaint history from CFPB public records. 4 consumers have filed complaints since 15 U. The company has a 0% timely response rate and has provided relief in 0% of cases.
4
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
15 U
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
uses complaint mix by product
- XXXX XXXX 2 50.0% – 0% relief
- Lexis Nexis 1 25.0% – 0% relief
- is provided 1 25.0% – 0% relief
How uses's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX has continued to violate my consumer rights and they are also in violation of 18 U.S code 1028 A Aggravated identity theft ( a ) offenses ( 1 ) In general Whoever | 2 |
| Lexis Nexis has continued to violate my consumer rights and they are also in violation of 18 U.S code 1028 A Aggravated identity theft ( a ) offenses ( 1 ) In general Whoever | 1 |
| is provided with a statement of the hardware and software requirements for access to and retention of the electronic records ; 15 USC 7001 d ( 1 ) ( B ) If a statute | 1 |
Top States
| State | Complaints |
|---|---|
| without lawful authority | 3 |
| or compels the disclosure of the social security number of any person in violation of the laws of the United States ; 12 CFR 1006.18 ( a ) A debt collector must not use any false | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| during and in relation to any felony violation enumerated in subsection ( c ) | 3 |
| or other rule of law requires that a contract or other record relating to a transaction in or affecting interstate or foreign commerce remains accessible to all persons who are entitled to access by statute | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About uses
uses has accumulated 4 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 15 U, and the most recent logged activity is Lastly, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, uses reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX has continued to violate my consumer rights and they are also in violation of 18 U.S code 1028 A Aggravated identity theft ( a ) offenses ( 1 ) In general Whoever", and the single most common underlying issue is "during and in relation to any felony violation enumerated in subsection ( c )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating uses: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does uses have?
uses has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
Does uses respond to complaints on time?
uses has a 0% timely response rate to CFPB complaints.
What is the most common complaint about uses?
The most common issue reported against uses is "during and in relation to any felony violation enumerated in subsection ( c )" in the "XXXX XXXX has continued to violate my consumer rights and they are also in violation of 18 U.S code 1028 A Aggravated identity theft ( a ) offenses ( 1 ) In general Whoever" product category.
Read our methodology — how this data is sourced, computed, and verified.
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