Total complaints
1
Filed since As t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows used in your purchase. This process will take approximately 25 business days from now and at the end of this period's complaint history from CFPB public records. 1 consumers have filed complaints since As t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How used in your purchase. This process will take approximately 25 business days from now and at the end of this period's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we contacted XXXX XXXX XX/XX/XXXX via email to let them know we were canceling our trip. Their website states the following | 1 |
| State | Complaints |
|---|---|
| you will be able to verify this information into the statement of your Paypal account. Please also consider that we depend on banks and credit card processes. '' We waited more than 25 business days before trying to contact XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| you can modify your travel date or cancel it with no additional cost with a refund corresponding to the rate that was paid by writing to XXXX. '' On XX/XX/XXXX we received a reply with the following | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
used in your purchase. This process will take approximately 25 business days from now and at the end of this period has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As t, and the most recent logged activity is As the CoV, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, used in your purchase. This process will take approximately 25 business days from now and at the end of this period reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we contacted XXXX XXXX XX/XX/XXXX via email to let them know we were canceling our trip. Their website states the following", and the single most common underlying issue is "you can modify your travel date or cancel it with no additional cost with a refund corresponding to the rate that was paid by writing to XXXX. '' On XX/XX/XXXX we received a reply with the following".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating used in your purchase. This process will take approximately 25 business days from now and at the end of this period: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
used in your purchase. This process will take approximately 25 business days from now and at the end of this period has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
used in your purchase. This process will take approximately 25 business days from now and at the end of this period has a 0% timely response rate to CFPB complaints.
The most common issue reported against used in your purchase. This process will take approximately 25 business days from now and at the end of this period is "you can modify your travel date or cancel it with no additional cost with a refund corresponding to the rate that was paid by writing to XXXX. '' On XX/XX/XXXX we received a reply with the following" in the "we contacted XXXX XXXX XX/XX/XXXX via email to let them know we were canceling our trip. Their website states the following" product category.
Read our methodology — how this data is sourced, computed, and verified.