Total complaints
1
Filed since If S
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows up to {$50.00}'s complaint history from CFPB public records. 1 consumers have filed complaints since If S. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since If S
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How up to {$50.00}'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| why didnt Synchrony send me a letter and billing then that showed that Synchrony did not find the dispute in my favor and required payment. At that time | 1 |
| State | Complaints |
|---|---|
| even if the bill turns out to be correct. | 1 |
| Issue | Complaints |
|---|---|
| plus over {$9000.00} in interest that had accumulated over nearly 2 years since the dispute resolution. Why did Synchrony wait so long to notify me that they believed I owed this money? Why was I never informed that interest was accruing? This is required by law under the Fair Credit Billing Act ( FCBA ) to be provided for each billing period in which a customer owes more than one dollar or on which they have been charged a finance charge. They are required to resolve the dispute within two billing cycles ( but not more than 90 days ) after getting my initial letter in XX/XX/XXXX. If Sychrony had determined that I owed any or all of the disputed amount | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
up to {$50.00} has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to If S, and the most recent logged activity is If Synchro, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, up to {$50.00} reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "why didnt Synchrony send me a letter and billing then that showed that Synchrony did not find the dispute in my favor and required payment. At that time", and the single most common underlying issue is "plus over {$9000.00} in interest that had accumulated over nearly 2 years since the dispute resolution. Why did Synchrony wait so long to notify me that they believed I owed this money? Why was I never informed that interest was accruing? This is required by law under the Fair Credit Billing Act ( FCBA ) to be provided for each billing period in which a customer owes more than one dollar or on which they have been charged a finance charge. They are required to resolve the dispute within two billing cycles ( but not more than 90 days ) after getting my initial letter in XX/XX/XXXX. If Sychrony had determined that I owed any or all of the disputed amount".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating up to {$50.00}: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
up to {$50.00} has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
up to {$50.00} has a 0% timely response rate to CFPB complaints.
The most common issue reported against up to {$50.00} is "plus over {$9000.00} in interest that had accumulated over nearly 2 years since the dispute resolution. Why did Synchrony wait so long to notify me that they believed I owed this money? Why was I never informed that interest was accruing? This is required by law under the Fair Credit Billing Act ( FCBA ) to be provided for each billing period in which a customer owes more than one dollar or on which they have been charged a finance charge. They are required to resolve the dispute within two billing cycles ( but not more than 90 days ) after getting my initial letter in XX/XX/XXXX. If Sychrony had determined that I owed any or all of the disputed amount" in the "why didnt Synchrony send me a letter and billing then that showed that Synchrony did not find the dispute in my favor and required payment. At that time" product category.
Read our methodology — how this data is sourced, computed, and verified.