Total complaints
1
Filed since In e
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows unskippable audio notifications. During this call I was told through an AI assistant ( I assume ) that I will have {$38.00} withdrawn for my student loan payment this month's complaint history from CFPB public records. 1 consumers have filed complaints since In e. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In e
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How unskippable audio notifications. During this call I was told through an AI assistant ( I assume ) that I will have {$38.00} withdrawn for my student loan payment this month's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and was informed by the FSA that my ongoing payments should be around $ XXXX {$16.00}. I checked that Mohela had received the notice | 1 |
| State | Complaints |
|---|---|
| not the usual {$250.00}. I assumed that would be the amount withdrawn and accepted that I would make time to call them on the XXXX | 1 |
| Issue | Complaints |
|---|---|
| I received the latest letter from Mohela regarding my previous loan payment that was processed via auto-withdrawal on XX/XX/XXXX. I saw that once again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
unskippable audio notifications. During this call I was told through an AI assistant ( I assume ) that I will have {$38.00} withdrawn for my student loan payment this month has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In e, and the most recent logged activity is In early X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, unskippable audio notifications. During this call I was told through an AI assistant ( I assume ) that I will have {$38.00} withdrawn for my student loan payment this month reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and was informed by the FSA that my ongoing payments should be around $ XXXX {$16.00}. I checked that Mohela had received the notice", and the single most common underlying issue is "I received the latest letter from Mohela regarding my previous loan payment that was processed via auto-withdrawal on XX/XX/XXXX. I saw that once again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating unskippable audio notifications. During this call I was told through an AI assistant ( I assume ) that I will have {$38.00} withdrawn for my student loan payment this month: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
unskippable audio notifications. During this call I was told through an AI assistant ( I assume ) that I will have {$38.00} withdrawn for my student loan payment this month has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
unskippable audio notifications. During this call I was told through an AI assistant ( I assume ) that I will have {$38.00} withdrawn for my student loan payment this month has a 0% timely response rate to CFPB complaints.
The most common issue reported against unskippable audio notifications. During this call I was told through an AI assistant ( I assume ) that I will have {$38.00} withdrawn for my student loan payment this month is "I received the latest letter from Mohela regarding my previous loan payment that was processed via auto-withdrawal on XX/XX/XXXX. I saw that once again" in the "and was informed by the FSA that my ongoing payments should be around $ XXXX {$16.00}. I checked that Mohela had received the notice" product category.
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